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Ibought my first pillow at Bed Bath and Beyond on the advice of my Chiropractor and was satisfied with the results on releaving neck pain.

We gave the pillow to a family member and then ordered two king size pillows. Upon receiving the pillows and unpacking them one had a hole in the cover.

I called the company and they gave me a RMA, with which I promptly sent the pillow back.

Then is when the problems started. It was like pulling teeth with many emails and calls before I finally got a refund. A reputable company should not cause this much of a problem in returning a product which carries a money back guarantee. Also their advertising was disengenuos as it lead the customer to believe the pillows were only $19.95 each.

I apparently didn't read all the fine print. In my opinion the leadership of this company are a bunch of Shysters.

Review about: Mypillow Pillow.

Reason of review: Poor customer service.

Monetary Loss: $140.

Preferred solution: Full refund.

I liked: It helped my neck, But was very much overpriced.

I didn't like: Customer service.

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Anonymous
Boston, Massachusetts, United States #907194

I ALWAYS read reviews now before I buy ANYTHING, and I wont be buying mypillow anytime soon....thanks for the reviews

Anonymous
Erie, Pennsylvania, United States #904867

your reviews are misleading and it seems this site is *** . It was no help @ all *** you

Anonymous
Atlanta, Georgia, United States #901582

Ok, not buying. Thanks

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