I have owned the my pillow for about four years now, I had not had any issues before, but for the last six months or so, when I wake in the morning, both of my shoulders are aching and sore. I then decided to try a conventional pillow and since then all is fine.
I do not know if this is because the my pillow has gotten old and lost its support of if my body has just changed, but now having a different pillow, I am convinced it was the my pillow. My understanding is that it is guaranteed for ten years, how do I submit the pillow for warranty review?
This reviewer shared experience about warranty issue and wants this business to "i would like a new pillow" as the author lost $50. The author is overall dissatisfied with Mypillow. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
Also, you can continue reading comments about Mypillow.
Check out the best and the worst companies in Bed and Bath category for more informed decision or compare Mypillow to other companies on our site.