I have owned the my pillow for about four years now, I had not had any issues before, but for the last six months or so, when I wake in the morning, both of my shoulders are aching and sore. I then decided to try a conventional pillow and since then all is fine.
I do not know if this is because the my pillow has gotten old and lost its support of if my body has just changed, but now having a different pillow, I am convinced it was the my pillow. My understanding is that it is guaranteed for ten years, how do I submit the pillow for warranty review?
Product or Service Mentioned: Mypillow Pillow.
Reason of review: Warranty issue.
Monetary Loss: $50.
Preferred solution: I would like a new pillow.