This pillow is awesome, but not for everyone. Gave to my daughter as a Christmas present and she thought they were uncomfortable.
She sent them back to me and I think this is the greatest thing since sliced bread. I find them exactly as advertised, however, I can understand how some folks might find them "lumpy". They do take some getting used to but after 5 days I'm sleeping better than ever.
I would recommend folks try my pillow and if it doesn't suit them return it. I can understand getting your hopes up then getting them dashed when you find the pillows uncomfortable, but this pillow isn't for everyone.
Product or Service Mentioned: Mypillow Standard Classic Pillow.
Reason of review: Good quality.