Not resolved

I have had back surgery. I have neck problems.

This was truly the worst purchase we have ever made. The pillows were thin and had absolutely no support. We tried to return the pillows using the address on the website, and it was sent back to me ($16 wasted postage). We called the company and they said the address on their website was not correct and gave us another address to return the pillows to(another $20).

I am spending $40 trying to return a falsely advertised product. The woman at My Pillow, that I spoke to simply informed me that she sleeps on one and loves it. The product is simply not for everyone. Terrible customer service.

The commercial was a complete lie.

The product was horrible and not usable. The return process is a nightmare.

Product or Service Mentioned: Mypillow Pillow.

Reason of review: Bad quality.

Monetary Loss: $140.

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