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I ordered the my pillow product and thought I would give it a chance even though my initial impression was not great. I called customer service even though I had gone past the 60 night refund timeline.

I wasn't even asked when I purchased the product before the agent said I wouldn't qualify for a refund. Apparently they are a well oiled machine and look at your phone # and have the purchase date and other information pulled from the phone. I asked if I could receive some type of refund and was abruptly told no. I responded with a comment that I would be sure to tell everyone at which time he hung up the phone.

I will use them in the guest room I suppose.

Product or Service Mentioned: Mypillow Pillow.

Reason of review: Not as described.

Monetary Loss: $135.

Preferred solution: Price reduction.

I liked: Very much overpriced.

I didn't like: Warranty shipping policy, Hanged up on me.

Company wrote 0 private or public responses to the review from May 28, 2015.
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Anonymous
Garden City, Missouri, United States #999756

Why would you do that to your guests. Are you an evil erson

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