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Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
1 comment

I ordered the My Pillow. First thing, I never received any receipt from the company that I had purchased the item.

I received it in a plastic container with no invoice or any information on returns. When I contacted the company they gave me instructions on returning it. When I sent them back a message to let them know it did not come in a box, which they said I needed to return it in, and that there was no invoice or return info with it, no shipping label to attach, they totally ignored my email response. I know they received the email because it was marked as read.

I have still had no response. After all the advertisement of how great this pillow is and how wonderful the return policy is, I am surprised I cannot return it for a refund.

Product or Service Mentioned: Mypillow Advertisement.

Reason of review: Not as described.

Preferred solution: Full refund.

I didn't like: Pillow.

Company wrote 0 private or public responses to the review from Jan 12, 2015.
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Put it in dispute with your credit card company. That's what I did.

It's what everyone should do.

I'd love to see this guy behind bars. ( she said as she continues to have excruciating pain after a week having STOPPED using the piece of *** she used for only 3 nights)

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