Mypillow - My Pillow is the most uncomfortable pillow I have ever used. The company ignores my concerns and didn't work with me on returns.
I ordered the My Pillow. First thing, I never received any receipt from the company that I had purchased the item.
I received it in a plastic container with no invoice or any information on returns. When I contacted the company they gave me instructions on returning it. When I sent them back a message to let them know it did not come in a box, which they said I needed to return it in, and that there was no invoice or return info with it, no shipping label to attach, they totally ignored my email response. I know they received the email because it was marked as read.
I have still had no response. After all the advertisement of how great this pillow is and how wonderful the return policy is, I am surprised I cannot return it for a refund.
Product or Service Mentioned: Mypillow Advertisement.
Reason of review: Not as described.
Preferred solution: Full refund.
I didn't like: Pillow.