1.8K views
Not resolved
1.0
Details
Delivery Service
Staff
Website
3 comments

I purchased 2 pillow cases for my queen size pillows, and 1 travel pillow case. I opened the queen pillow cases and realized they were way to big.

I never opened the travel pillow case. Took all products back to the store for a refund. I was told by the salesperson that you can't return opened pillow cases. I told her that other stores would refund without issues.

I said i wanted to return the unopened travel case. She stated no refunds on any pillow cases opened or unopened. I said where in the store do you display that policy. She said it is not displayed anywhere except on the receipt.

I told her that was not the right place to state no returns, after you purchase the item. Told her that is a poor policy and bad business.

She stated that is the way it is and nothing she can do about it. I told her that i was going to let everyone i can know about this sneaky poor policy.

RLM

Product or Service Mentioned: Mypillow Pillow.

Reason of review: sneaky poor policy.

Preferred solution: Full refund.

I didn't like: Policy.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
Mountain View, California, United States #1001835

That would be a problem with the store, or more likely, the salesperson, not the pillow...

Anonymous
Belgrade, Maine, United States #997610

What store did you buy it from?

Anonymous
Costa Mesa, California, United States #993444

What store was this?

You May Also Like