MyPillow - Seriouis overcharge for my pillow

1.0
Details
My wife called the telephone number with code from TV Advertisement. She tried to order the mypillow; buy one get one free! The operator at mypillow told my wife that each pillow was $99.00 plus and shipment charges to boot. When my wife complained about the price, the operator (representative) said she was sorry, but that is the price for two pillows. Shipping extra! MyPillow inventor should send a bottle of Vaseline Jelly with each order, to ease the pain of rectal penetration when customer gets the bill.
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ID
#806394 Review #806394 is a subjective opinion of poster.
Location
Inverness, Florida
Service
Mypillow Advertisement
Cons
  • Lies
Reason of review
Pricing issue
Preferred solution
An apology for deceptive advertising

MyPillow - FALSE ADVERTISING

1.0
Details
After placing order with Keona (sales representative), her price was not consistent with the advertised price I witnessed on your television advertisement. Her response was, " That was an incorrect ad." I responded, "How could that be an incorrect advertisement on national television, especially after viewing it numerous times in the past." She again stated, "It was an incorrect advertisement." I advised her she was promoting fraudulent advertising. I immediately requested to speak with her superior. She gave me Customer Service # 1-80*-308-****, which relayed me to Charles Swabb. These advertisements were on late night television and I assume they must of thought I was asleep and would go along with this scam.......Mr. CEO, you should be ashamed of your promo rip off!!!!
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1 comment
Anonymous
#1142156

do you have proof of this ad? any claim needs proof or your a liar.

ID
#805172 Review #805172 is a subjective opinion of poster.
Location
Enterprise, Alabama
Service
Mypillow Advertisement

Mypillow Advertisement Review

Total waste of money! My pillow failed in every claim in the advertisement, it does not keep it's shape, does not stay cool and simply is not comfortable. I moved it to the guest bedroom. I have since given it out to family members interested in purchasing their own to try. I told each one if you love it you can keep it, if not return it for someone else to try, it continues to be returned.
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ID
#800767 Review #800767 is a subjective opinion of poster.
Location
East Aurora, New York
Service
Mypillow Advertisement
Reason of review
Bad quality

MyPillow - False advertisement on TV

Called to order pillow(S) as per commercial on TV. Said I wanted to buy pillow @***.99 & get one free, plus shipping & handling. TV promo code tv782. Was told that it was an old commercial & couldn't get one for that price anymore. They get it was to get a trial pillow & if I wanted it it would cost 69 to 100 dollars! That's B.S. & false advertising in my mind. I don't remember anything said about any trial period at all in this commercial. And also have to wait on hold for 25 minutes to talk to a Representative to tell me that original offer wasn't valid anymore & they didn't know why it was still running,Not my problem,& I still think it is false advertising!
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1 comment
Anonymous
#1752503

I checked Facebook and they have a FB page. Go there and complain publicly and maybe that will get their attention.

ID
#798344 Review #798344 is a subjective opinion of poster.
Location
Avoca, New York
Service
Mypillow Advertisement
Cons
  • False commercial price
Reason of review
Pricing issue
Preferred solution
Price reduction

Mypillow Advertisement Review

1.8
Details
My complaint about my pillow is that they refused to honor their sales promotion in that I bought a my pillow and was refused my free pillow in spite of the tv advertisement to buy one and get one free It's a ripoff Classic bait and switch
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ID
#789665 Review #789665 is a subjective opinion of poster.
Location
Lawrence Township, New Jersey
Service
Mypillow Advertisement
Reason of review
Not as described/ advertised

MyPillow - My Pillow False Advertising " bait and switch"

Saw the ad on TV & and called the phone number at the bottom of the screen. After holding for a very long time a sales person came on to take my order. The price went FROMthe tv advertisement of $19.95 and we'll send you a second one free TO $99.95 And we'll give you 50%off at 49.95. When I questioned him about the price and referred to the TV ad he said they had no such ad. This appears to me to be blatant fraud - the old bait and switch scheme No pillow for me!!
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ID
#765829 Review #765829 is a subjective opinion of poster.
Location
Kissimmee, Florida
Service
Mypillow Advertisement
Reason of review
Not as described/ advertised

MyPillow - My Pillow

Thought Id just go Out to Rosedale Mall to pick up the buy one get one... My Pillow... yeah ,,not happening, its full price even when you mention the sales promo for the Pillows, very dissapointing.. not a very good way too sell the famous Pillows :) it should be BOGO even in the store, although I bought 2 pillows at the full Price, I feel I was taken advantage of. hopefully you can fix this huge problem in the store and make it even for all
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1 comment
Anonymous
#1090925

How is the quality of the pillow though? I am seriously thinking about purchasing a sleep pillow, but I'm seeing a lot of negative reviews.

I would appreciate your insight.

Thank you.

ID
#764638 Review #764638 is a subjective opinion of poster.
Location
Saint Paul, Minnesota
Service
Mypillow Advertisement
Reason of review
false advertisement
Preferred solution
Let the company propose a solution

MyPillow - this pillow is a scam. False advertisement

I cut open a king size my pillow to add more of the innards from a single pillow. Low and behold it isn't the perfect white foam cut outs. All that it is, is just chunks of old looking yellow foam cut up in random sizes. No wonder it doesn't work as advertised. This is a rip off. There needs to be a class action against the company. They advertise that the filling is a cut out symmetrical foam that can intertwine, it is a Hodge podge of old cut up pieces of foam. I made my own my pillow out of an old foam king size pillow i used as a kid. looked and slept just like the my pillow.
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2 comments
Anonymous
#1203914

Go die

Anonymous
#1088084

You are right customer service was not helpful at all.

I was going to oder but I decided not to.

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ID
#762983 Review #762983 is a subjective opinion of poster.
Location
High Springs, Florida
Service
Mypillow Advertisement
Reason of review
Not as described/ advertised
Loss
$79
Preferred solution
Let the company propose a solution

MyPillow - My pillow is their gain.....

My pillow product simply sucks. I was given one 19 days ago, and I have nothing but.....headaches ! Literally big, strong muscle pain !! They're a very good thing for other people like TV, radio, etc. because they bring revenues to the business. What's worse is the fact that the radio talk show guy that advertises them comes up with such lies, big lies every day, and each time the lies are different. What a creative guy I've lost all respect for the radio guy since he does false advertisement, it's just unbelievable how bad the pillow, and the radio guy is. Stay away from that scam ! My 12 yrs old (!!!) pillow is still better..... JC, California
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ID
#752725 Review #752725 is a subjective opinion of poster.
Location
San Jose, California
Service
Mypillow Advertisement
Reason of review
Bad quality

MyPillow - Buy one get one free scam

Yeah i noticed that at check out,that is why i did not complete my order. they are forty nine ninety nine each and the order comes up to ninety nine dollars and some cents.They need to fix it because as of now there is nothing for free and that is false advertisement. I believe they can get in trouble for that. I was going to order the queen size premium pillow. I am going to check E-bay or wait until they fix it,Good luck to you on finding yours and I hope they are as good as they claim they are.
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2 comments
Jastin
#1079448

Please do not buy one, do your research it is made with polyurethane foam. Which releases toxic gasses, causing brain damage, neurological problems, etc..

Anonymous
#1078973

If you clicked on the 2 for 1 link then it should show your subtotal as $199.97 but if you scroll down to the bottom it shows your grand total as $$99.97. Some of their promotions require you to put in a code before the discount shows up even though when you select them it looks like you don't need it. Hope it helps.

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ID
#751525 Review #751525 is a subjective opinion of poster.
Location
Saint Louis, Missouri
Service
Mypillow Advertisement
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution

MyPillow - WORST CUSTOMER EVER..FALSE ADVERTISEMENT ON TV.

I SAW AD ON TV..BUY 1 PILLOW..GET SECOND ONE FREE. I RECEIVED 1 PILLOW AND CALLED THE COMPANY.THEY TOLD ME I ONLY GET A FREE PILLOW IF I PAY FULL PRICE FOR 1 AND 2ND ONE FREE. THE AD DID NOT SAY THAT. IF I RETURN THE ONE PERSON IN CUST. SERVICE SAID OH YOU HAVE TO PAY SHIPPING AND HE WOULD NOT LET ME TALK TO A SUPERVISOR. HE SAID THEY WILL TELL ME THE SAME THING...VERY, VERY POOR WAY TO RUN A BUSINESS. I WILL RELAY MY MESSAGE TO THE OWNER BY MAIL AND IF I GET NO RESPONCE I WILL CALL WHEN HE IS QVC. PEOPLE ON PHONE SO COLD AND UNCARING.
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ID
#604244 Review #604244 is a subjective opinion of poster.
Location
Boynton Beach, Florida
Service
Mypillow Advertisement
Reason of review
Problems with payment

MyPillow - Promises Not Kept, Deceptive.

Bought two pillows from another company that sells MY Pillow. One of the pillows has more fill than the other . The company sent me another. Now I have two pillows with less fill, & hurts my neck. Called the main company who produces the pillow & was told they can not cover the pillow, even though it is manufactured by them, but purchased by another selling the pillow for them. I just thought, they would want to be reputable & cover their product, no matter what company was selling them. This man is making millions. You would think, he would want to keep the reputation of his advertisement. He is full of lies & baloney, on his advertisement. I want to send it back & get another. Do not even want my money back. Am willing to give them a chance to prove their integrity. If they make this right with me, I will give a good report & refute this. Thanks for listening
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2 comments
Anonymous
#953000

I read a report that if you buy from anywhere except the company the pillows aren't filled with the same amount of filler, so if you had pillows that weren't as full as advertised and bought from some other store the guarantee would not be honored. I plan on trying the pillow but will definitely buy from website or as seen on tv. Maybe the store you bought it from will refund your money, you didn't state where you bought it.

Anonymous
#951248

This person sounds like a pain in the neck.

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ID
#600261 Review #600261 is a subjective opinion of poster.
Location
Alamo, Nevada
Service
Mypillow Advertisement
Cons
  • Products quality
  • Pillow quality
Reason of review
Not as described/ advertised
Preferred solution
Deliver product or service ordered
The advertisements for the My Pillow claim it is the number one pillow recommended by the National Sleep Foundation. Of course it is. The only products recommended by the National Sleep Foundation are the My Pillow products and that is because the National Sleep...
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657 comments
Jastin
#1923372

You are supporting the right wing when u this overpriced item

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ID
#588205 Review #588205 is a subjective opinion of poster.
Service
Mypillow Advertisement
Reason of review
Not as described/ advertised

MyPillow - My Pillow is the most uncomfortable pillow I have ever used. The company ignores my concerns and didn't work with me on returns.

1.0
Details
I ordered the My Pillow. First thing, I never received any receipt from the company that I had purchased the item. I received it in a plastic container with no invoice or any information on returns. When I contacted the company they gave me instructions on returning it. When I sent them back a message to let them know it did not come in a box, which they said I needed to return it in, and that there was no invoice or return info with it, no shipping label to attach, they totally ignored my email response. I know they received the email because it was marked as read. I have still had no response. After all the advertisement of how great this pillow is and how wonderful the return policy is, I am surprised I cannot return it for a refund.
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1 comment
Anonymous
#933249

Put it in dispute with your credit card company. That's what I did.

It's what everyone should do.

I'd love to see this guy behind bars. ( she said as she continues to have excruciating pain after a week having STOPPED using the piece of *** she used for only 3 nights)

ID
#581313 Review #581313 is a subjective opinion of poster.
Location
Cape Coral, Florida
Service
Mypillow Advertisement
Cons
  • Pillow
Reason of review
Not as described/ advertised
Preferred solution
Full refund

Mypillow - Advertisement Review from Manchester Township, New Jersey

1.2
Details
Does not stay cool even w/pillow! Takes too long to dry.. Loses it firmness. Very disappointed. False advertisement. We purchased four pillows, two pillow cases. Rip off.
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1 comment
Anonymous
#1370223

I loved my pillow until I washed it. It took at least 2 hours I n the dryer to dry (I thought it was finally dry) It then had a very odd odor, like maybe plastic.

I even put 2 pillow cases on it because of the odor but I smelled it all night. I decided to dry it some more because it still felt damp, If this doesn't work I'm calling the Company.

ID
#566719 Review #566719 is a subjective opinion of poster.
Location
Manchester Township, New Jersey
Service
Mypillow Advertisement
Reason of review
Damaged or defective