Mypillow Buy One Get One Free Deal Reviews and Complaints
MyPillow - False Claims
Update by user Apr 18
I did have a contact from MyPillow, not from this complaint, but from one I sent them directly, their claim is that I did not get the premium pillows,, Funny part is I order from what they advertised on the tv. In fact I think I still have the emails.
Original review posted by user Mar 19First of all, they advertise two for the price of one, This is false, because the way they claim 2 for the price of 1 would put the pillow at a little under a $100. You can buy the same pillow at places like Walmart for under $50. @. Also after you've had the pillow for a while. esp after the "trial" period it starts to fail really bad on performance. maybe if you wake up like 4-5 times a night & fluff it back up, but it still goes flat by morning, plus you've already lost that amount of sleep thru the night. You can buy a pillow at the Dollar store , that to me does the same if not better than the MyPillow.
- Good sleep at first then started with neck pain
- I continually have a sore neck
MyPillow - Horrible Pillow
MyPillow - The pillows Suck!
MyPillow - Misleading pillow advertising
Update by user Feb 02
I ordered the pillow (online) as a gift for my wife who felt the pillow that cost $49 for the last couple of years and was too expensive for a pillow, that getting a second one for free as per the TV promotion, was a better total price. I ordered the pillow online and thought, as did my wife, that we were getting the $49 pillow with a free one included.
To be noted, no prices are ever given in the TV ad and no info that the "premium" pillow was an upgrade, there is no mention in the TV ad - they are all "the best night's sleep in the whole wide world" so how can there be a more expensive model? I never got an online confirmation. When the charge came thru on our credit card and we realized we had ordered a more expensive pillow, I called Customer Service to cancel because of their misleading TV ad & sales practice I was told (ugly call, long holds, passed around to a couple of reps) that it was too late, already shipped.
I asked both reps to email me a confirmation and never received anything. Now it will cost me additional shipping to return the package.
Original review posted by user Feb 01Not sure why they say their pillow "gives the best night's sleep" when there is a higher grade pillow called "premium" besides the "standard". What could be the difference, as the "standard" was always the subject of their TV advertisement. I would not pay $49 for a pillow until they offered to give a free second pillow as in the current TV ad. Upon getting the charge on my credit card, I found a charge for $79 plus shipping charges using that promotional code (not the expected $49). I then spoke to a customer service representative who informed me that the promotion was for the "premium" pillow which sells for $79 - nowhere was that mentioned on TV. It looked as tho "premium" in the TV ad meant their pillow was "premium" as in "the best night's sleep you could ever have" with this pillow. This is misleading in no uncertain terms, and fraud for deceiving me and probably many of the public. When I addressed this with the company, they stated the order was already shipped so we had to return it after receiving it to get a refund - but of course we are now stuck with additional shipping charges. This is not right - this was not clarified when the order was placed and how would we know that "premium" meant a higher grade pillow. I wonder what makes the "premium" pillow better than the original "standard" as in the advertisement claiming it is the "best night's sleep in the whole wide world" - how did they improve on it and why did they not state this in their false and misleading TV ad and when placing the order on the phone? This needs to be investigated and I see it's not the first false claim this company has made - I see a pattern of false and misleading advertisement! FRAUD!
- Misleading ad
- Also phone communications terrible
MyPillow in Owensboro, Kentucky - CHEAPER AT WALMART
MyPillow in Stockton, California - Bait & Switch
MyPillow in Campbellford, Ontario - Made in Canada and Sipped within Canada
MyPillow in Brooklyn, New York - I think I am being scammed
MyPillow in Mankato, Minnesota - Waiting Settlement
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