Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

Wow - I ordered the pillows (2 kings) tried to sleep on them for a week. Started to have neck pain.

Sent an email they said we should try the next pillow up. They sent me the next ones. I tried for 2 days. Had more pain.

I decided I would just return them. It's now been over a month. I haven't got my refund. Upon contacting they staed I never returned both sets.

Which is wrong I did. After going back and forth the staff in customer service are very rude via email. Per the last email I should get a refund in 1 week.

I advised I wanted it today as I've been waiting for weeks for this! This is the worse company I've ever had to work with.

Product or Service Mentioned: Mypillow Pillow.

Reason of review: Return, Exchange or Cancellation Policy.

Company wrote 0 public responses to the review from Nov 28, 2016.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like