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Advertised vs Delivered
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Exchange, Refund and Cancellation Policy
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Wow - I ordered the pillows (2 kings) tried to sleep on them for a week. Started to have neck pain.

Sent an email they said we should try the next pillow up. They sent me the next ones. I tried for 2 days. Had more pain.

I decided I would just return them. It's now been over a month. I haven't got my refund. Upon contacting they staed I never returned both sets.

Which is wrong I did. After going back and forth the staff in customer service are very rude via email. Per the last email I should get a refund in 1 week.

I advised I wanted it today as I've been waiting for weeks for this! This is the worse company I've ever had to work with.

Product or Service Mentioned: Mypillow Pillow.

Reason of review: Return, Exchange or Cancellation Policy.

Company wrote 0 public responses to the review from Nov 28, 2016.
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