Wow - I ordered the pillows (2 kings) tried to sleep on them for a week. Started to have neck pain.
Sent an email they said we should try the next pillow up. They sent me the next ones. I tried for 2 days. Had more pain.
I decided I would just return them. It's now been over a month. I haven't got my refund. Upon contacting they staed I never returned both sets.
Which is wrong I did. After going back and forth the staff in customer service are very rude via email. Per the last email I should get a refund in 1 week.
I advised I wanted it today as I've been waiting for weeks for this! This is the worse company I've ever had to work with.
Product or Service Mentioned: Mypillow Pillow.
Reason of review: Return, Exchange or Cancellation Policy.