Product: Mypillow Customer Care Clear all filters (0 of 44 reviews match)
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Saturday, July 14, 2018 to went into a COSTCO at Sossaman & Hampton Streets in Mesa AZ. The demo man said I could not buy one firm standard pillow. I was disappointed and a little shocked. He said I had to by (2) pillows at $89.00. For all the single, widowed, divorced...
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Mypillow Customer Care
#1304609
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About a year ago i order 2 my pillows.i was not happy with them.the company sent me 2 more which i was not happy with and called them back.they sent me 2 more pillows which i was not happy with.i had a total or 6 my pillows which the company had only billed me for 2.i...
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Anonymous
Gary

With all these terrible reviews there is no way in *** I would buy one of these pillows how can they keep advertising on TV like they’re so great what a crook!!!

Anonymous
Patricia Hefferan RN MA

I had a My Pillow due to osteoarthritis. It was awful. I went to my chiropractor and bought a pillow with a hollow in the middle and I am much more comfortable. My husband swe...

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Mypillow Customer Care
#1254237
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BEWARE: commercial says return for FULL REFUND within 60 days, MyPillow does not reimburse shipping, AND they take the price of return shipping off of your refund! So, my total bill was $129.82 and my REFUND was $97.43. So, it looks like I am out $32.39 for a company...
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Anonymous
Trish

They sell these pillows at Bed Bath & Beyond.

1.0
Product
Mypillow Customer Care
I didn't like
  • Poor quality
  • Return policy
  • False advertizing
#1230593
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Mypillow - DON'T BELIEVE.....

Lyndell's 'money-back guarantee'! Found his product 'lumpy' and, at my expense, returned four pillows for refund. His company sent the pillows back to me.....TWICE!!! Have replaced with Macy's Home Collection all down pillows. Expensive (buy on sale), but WORTH IT! {{REDACTED}}
1.0
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Style and Design
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Mypillow Customer Care
#1198348
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Terrible pillows!Even worse customer service! Emailed them 3x over the span of a few weeks re a return. Not a word from them. Emailed them the fourth time with “4th EMAIL” in the subject line. I finally heard back from them the following day and they said “we got back...
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Mypillow Customer Care
#1186619
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I had a problem with two pillows ordered and shipped to me as a gift.I Contacted them without proof of order (only giver's name), no credit card information, really absolutely no shipment or original order information. They resolved the problem, allowed me to swap what...
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3.3
Product
Mypillow Customer Care
I liked
  • Customer service wanted to fix issue
#1177271
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Mypillow - Worst customer service I’ve ever experienced in my life

I ordered my pillows five weeks ago to give to my wife for Christmas. I have called this company 30 times never got a straight answer. As of today five weeks later I have still not received my product. They did take my money five weeks ago. I am absolutely disgusted with this company and I haven’t even gotten a chance to try their product.
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Mypillow Customer Care
#1160925
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I should have researched this company before I tried to buy!!Better Business Bureau first, this company has a F grade!! I have no idea how this pillow works but, will be glad to testify about the lack of Customer Service, the lack of customer service and the very old,...
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Anonymous
Anonymous

I just looked on BBB. It is actually a B rating.

1.0
Product
Mypillow Customer Care
I didn't like
  • Loop of old scratchy version of 1 verse of amazing grace
  • Waiting on hold for 39 minutes after someone answered
  • On hold music
#1147592
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We have Purchased four pillows and we were considering a mattress top as well.The weight on the phone was long, However worth it once you get through except I got a young man by the name of Nick who couldn’t answer any questions and then put me on forever hold for a...
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1.0
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Mypillow Customer Care
#1145664
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I ordered the pillows 3 months ago.I didn't like how small they were and asked for refund. Agent said she would replace them with larger pillows and I should return the smaller ones. I returned them months ago! No replacement arrived. I have asked 5 TIMES to refund my...
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Anonymous
Anonymous

their pillows are not worth what they charge its a scam you make your own for about 20.00 why pay 89.00 plus tax

1.0
Product
Mypillow Customer Care
I didn't like
  • Customer service
#1135034
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