Product: Mypillow Customer Care Clear all filters (35 of 35 reviews match)
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I ordered the pillows 3 months ago.I didn't like how small they were and asked for refund. Agent said she would replace them with larger pillows and I should return the smaller ones. I returned them months ago! No replacement arrived. I have asked 5 TIMES to refund my...
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Anonymous
Anonymous

their pillows are not worth what they charge its a scam you make your own for about 20.00 why pay 89.00 plus tax

1.0
Product
Mypillow Customer Care
I didn't like
  • Customer service
#1135034
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I purchased 2 My Pillow king aized pillows from their television add.After drying them for the recommended time, they were so high that we could not sleep on them. I called My Pillow and they told me that they had lower pillows and that I could send them back for an...
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Anonymous
Anonymous

We did just the same and the pillows were fluffy and wonderful. Tit for Tat. You can not please everyone. They are wonderful pillows, easy to wash and regenerate.

1.0
Product
Mypillow Customer Care
#1022501
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Not only is it an awful lumpy pillow that is worth nothing....their customer service was rude and worthless.Avoid this company like I didn't. They do not stand by their product at all. This was a gift from my husband and we are stuck with them. They need to train their...
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1.7
Product
Mypillow Customer Care
I didn't like
  • That you have shake it to fluff it back up at night
  • Poor quality
#1019244
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Mypillow Customer Care Review

#1037149
1.0
Details
Where i ordered my pillow they said i ordered the wrong sizecpillow case and blamed me for the mistake. I said don't you think the person fillingvthe order would notice it didn't match? They said it was all my fault and gave me a snippy response. Do not buy this pillow. Poor customer service.
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Mypillow Customer Care Review

#987596
2.8
Details
I love MyPillow so much. Only problem is can't get through to them on phone at all to register. No one calls back and that is not right so they need to fix this issue
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Mypillow Customer Care Review

#984318
Haven't actually been able to purchase due to customer service. They dispute pricing on their own website.
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Mypillow Customer Care Review

#977565
1.0
Details
We bought the buy one get one free. My husband likes his but mine is way to large for me. I have called several times and no one will retune my call. I am so pissed.. please do your research befor you purchase.
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Purchased a My Pillow which came apart at the seem and emptied stuffing into my washing machine.I was saddened by this because they are very comfortable pillows. I called and customer service was absolutely fantastic. Not only are they replacing my pillow but also...
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4.2
Product
Mypillow Customer Care
#1006494
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My pillows were getting flat and lumpy and I called My Pillow for help.They said they would replace them but I had to buy a $9.99 plus tax shipping label. I had to send my pillows back before I got the new ones. I said ok and gave them my credit card number. The...
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Anonymous
Anonymous

My wife and I bought two My pillows and we are unhappy with customer service and the pillows. They did not listen to us about what firmness we wanted they sent out one too fir...

2.1
Product
Mypillow Customer Care
I didn't like
  • Overpriced
  • It was very chunky
#996566
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I called my pillow to ask for a refund.Following the phone prompts my call was routed to customer service within 2 minuyes. The lady who helped me asked the reason for wanting to return the product. When I explained, she informed me that there were 2 other versions...
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4.0
Product
Mypillow Customer Care
I liked
  • Great customer service
#993906
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I did get immediate responance on FB when I left a comment on an aid that appeared for mypillow. I left a private comment and had a call in 20 minutes. I was told I would receive an email for a shipping label to get a refund minus 10 for shipping, that was Jan 7, its...
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Anonymous
Anonymous

I thought about getting a pillow but after reading about customer service.Made in USA and you wonder why we don't by American products,quality and good customer service is wha...

Anonymous
Anonymous

My 17.00 kmart pillows are better than spending 50.00 on a pillow with bad reviews.

1.2
Product
Mypillow Customer Care
#991057
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Had the green size ordered by phone with their best customer service agent.2 weeks in flat every time you turn. Also wake up sore and to warm. Nicholas with his I'm here but don't want to be attitude always helps.You do have great help
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Anonymous
marie

Makeso no sense. Learn proper english. Green one? Very broken english. There is no reason to give a half way decent review when you are saying it overall sucks. By offering a ...

Product
Mypillow Customer Care
#986796
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" For the next week I attempted to track a number that was not visible on any site, and mean while contacting MyPillow to only find "no further info available." When I was able to speak with someone any new or added info given to me was never accurate. Item was never...
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Mypillow Customer Care
#979778
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If they are this rude to a potential buyer what will happen once they have your money? They ain/t not gettin' mine. They want me to add 100 words to this to get it to publish so I am adding words. words. words and more words. Is this enough...This is as bad as the Mypillow...
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1.0
Product
Mypillow Customer Care
#976519
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