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Although my husband & I love our pillows, registering it for the warranty was not such a great experience! Hold, hold ...continue to hold for their "outstanding" customer service.

The first time I chose to hit star & leave our #. No call back from their 24/7 service. 2nd call today, I chose to hold for a full 10 minutes. I was then told by a very hesitant man, that he guessed he could register it, but he would really need to send me paperwork.

I said nope thanks for the FANTASTIC service & hung up.

I managed to register them on line. I don't think the claims about the terrific customer service holds water!

Product or Service Mentioned: Mypillow Customer Care.

Reason of review: Poor customer service.

Company wrote 0 private or public responses to the review from Nov 10, 2016.
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