Purchased a My Pillow which came apart at the seem and emptied stuffing into my washing machine. I was saddened by this because they are very comfortable pillows.
I called and customer service was absolutely fantastic. Not only are they replacing my pillow but also sending me an extra complimentary pillow and a pillow case set.
While it was an inconvenience that created a disaterous mess, I am very happy with how the customer service handled my issue. I highly recommend this company.
Product or Service Mentioned: Mypillow Customer Care.
Reason of review: Good customer service.