I purchased 2 My Pillow king aized pillows from their television add. After drying them for the recommended time, they were so high that we could not sleep on them.
I called My Pillow and they told me that they had lower pillows and that I could send them back for an exchange. Ok, so I returned them and received a standard Pillow which I have not opened. Called customer service again and they told me they would not refund me or exchange asks I ordered from Qvc, amazon or eBay, which I DID NOT!
Now I have a standard Pillow that I don't need and no refund or exchange! DO BUSINESS WITH THIS COMPANY AT YOUR OWN RISK!!!!
Product or Service Mentioned: Mypillow Customer Care.
Reason of review: Return, Exchange or Cancellation Policy.