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Exchange, Refund and Cancellation Policy
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I purchased 2 My Pillow king aized pillows from their television add. After drying them for the recommended time, they were so high that we could not sleep on them.

I called My Pillow and they told me that they had lower pillows and that I could send them back for an exchange. Ok, so I returned them and received a standard Pillow which I have not opened. Called customer service again and they told me they would not refund me or exchange asks I ordered from Qvc, amazon or eBay, which I DID NOT!

Now I have a standard Pillow that I don't need and no refund or exchange! DO BUSINESS WITH THIS COMPANY AT YOUR OWN RISK!!!!

Review about: Mypillow Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

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Anonymous
The Villages, Florida, United States #1305975

We did just the same and the pillows were fluffy and wonderful. Tit for Tat.

You can not please everyone. They are wonderful pillows, easy to wash and regenerate.

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