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MyPillow - Did not get what I thought I ordered

MyPillow - Did not get what I thought I ordered
They advertise it as four pack pillows. Four pack pillow queen, four pack pillow king and so forth. If you don’t read the description you are screwed. It is really 2 regular size pillows and 2 travel size pillows. For the price that you’re paying you should get 4 regular sized pillows as marketed. Not sneaky marketing and have you think it’s 4 regular size pillows when it’s really 2 regular size and 2 travel size
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1 comment
Anonymous
#1518350

This BF-er is laughing all the way to the bank. If we all started bashing commercials on a TV show, i bet it would be big business.

We're tired of getting yelled at to buy their crap, aren't we?

I know i am. Let's do something about it.

Review
#1235352 Review #1235352 is a subjective opinion of poster.
Service
Mypillow Deal
Reason of review
Not as described/ advertised

MyPillow in Shakopee, Minnesota - 4-Pack vs. 2-Pillows only

2.0
Details
I bought two Std/Queens, and then another order for two Kings. Then I realized oop's I should've got the 4-Pack and get the 2 FREE Travel Pillows. I called customer service figuring that this was a good reputable company and that they would just send me a couple of Travel Pillows for being a good customer, like other companies with good customer service would do, but no way. These guys have terrible customer service! Wait for the 4-Pack sale. {{REDACTED}}
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Review
#1182559 Review #1182559 is a subjective opinion of poster.
Service
Mypillow Deal
Cons
  • Customer service
Reason of review
Poor customer service
Loss
$200

MyPillow - Bad first experiences

First , Two weeks ago i tried calling to order the 2 for one, they put me on hold for 10 minutes ...Gave up Then a couple of weeks later I got on their web site to order (with a TV promo) in hand The first time after entering the promo and choosing the type of pillow and the firmness it totaled my order to $104 before (speed shipping) Annoyed because it had said $79 for two pillows I canceled and tried again , second time it went up to $159 for both pillows after the promo ($319) before Really upset , I canceled and tried for the third time.. This time it did it right at $79 for both (after the promo) Was this just a bad program or was it done on purpose to rip you off It doesn't tell you in the commercial how much it will cost you... So for someone that was in a hurry ...they would have paid more... I wonder if i had tried it again would the price have kept dropping? I paid $20 more for quick shipping and now i am waiting I hope it gets better from now on...but I have a feeling this is just the beginning...
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Review
#1136835 Review #1136835 is a subjective opinion of poster.
Service
Mypillow Deal
Reason of review
Not as described/ advertised

MyPillow - Buy 1 Get 4 Promo Scam

1.0
Details
Ordered online, while speaking with a CSR guiding me through each screen, using a promo code buy one get 4 offer. I received only one pillow today and when calling to get resolution, not one, but two customer service representatives refused to take responsibility for mistakes made in the ordering process... again, their own employee walked me through ordering so I would take advantage of the promotion. Two representatives today told me I made the mistake and that to fix it and get the expected 4 pillows, I would have to pay an additional thirty dollars. Alternatively, if I don't want the one I did receive, they would send me a free return shipping label. Oh, and yes, you have to ship it back in the condition it was received (vacuum wrapped and rolled up). Repeated attempts to escalate to a decision maker in the company were refused and after 15 minutes or frustration, I hung up. I think this is by design. This company does not seem at all interested in satisfied, happy customers. Shame really. Let someone contact me now to make this right.
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Review
#965261 Review #965261 is a subjective opinion of poster.
Service
Mypillow Deal
Cons
  • Poor
  • Lies
  • Unethical advertising
Reason of review
Order processing issue
Loss
$200
Preferred solution
Deliver product or service ordered

MyPillow - Garbage

1.0
Details
national sleep foundation, google it , mike started it ,my pillow owns it ,is not independant entity..... pure fraud scam do not buy.see news reports u can get 4 for price of one . but u will not his offer on tv ads...he should be ashamed of himself , but hey he suckers all the .$$$$ for him.....blah take stuoid ad off tv,, thid should be illigal.blah blah blah blah blah, u don" need 100 words to describe this joke on the comsumer....blah blah blah piece of ***,.bogus claims google reviews for scam.blah blah blah blah blah
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Review
#946109 Review #946109 is a subjective opinion of poster.
Service
Mypillow Deal
Cons
  • Being told one thing then that is not true
Reason of review
Not as described/ advertised

Mypillow Deal Review

1.0
Details
I saw this pillow for sale in Bed Bath and Beyond for about $50.00 if you use the 20% you get a better deal. So his advertising is wrong. I felt that pillow it did not feel very comfortable. I am a side sleeper so I was not too impressed with it. Found a pillow I love.
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Review
#939047 Review #939047 is a subjective opinion of poster.
Service
Mypillow Deal
Reason of review
Not as described/ advertised

MyPillow in Mason, Michigan - $10.00 per pillow?

1.0
Details
where's the deal? the TV ad says 2 for 10.00 with promo code that's not what the website says - won't order - HATE bait and switch and false advertising - can't afford 99/pillow and the word count on this is WRONG - will shop else where and recommend that every one do the same and check before purchasing - like the made in America - but I won't be lied to - the ad should be taken off the air unless they change it and tell the truth
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8 comments
Anonymous
#1568542

This pillow cost was $10.00 by one get the second free? This ADD RAN FOR MORE THAN A YEAR!

I heard the commercials over and over and over and over again. So I could not wait to try one. Apparently, I waited too long because when it was time for me to order my pillow the price went from $10.00 a pillow get one free, To a shocking $79.00 for one pillow, you pay to ship. When I asked what happened to the $10.00 a pillow?

I was told they never ever sold the pillow for $10.00. I do not like the false advertisement! They also lied to me saying it was never $10.00 as if I made it up!

don't buy this pillow its not worth it. A lying company and its employees do not deserve our business.

Anonymous
#1258096

im looking for that offer too. I see it on TV, I hear it on the radio.

looks like its *** to me.

Anonymous
#1117124

Come on now! 2 for 10 bucks? Show me where it says that and I;ll eat the pillow!

Anonymous
#1256106
@Anonymous

I seen that commercial too! By one at $10.00 get one free!

Anonymous
#1115452

they don't give out the price over tv ads or radio or newspaper, you got confused with the 10 year warranty. check yourself before you wreck yourself

Anonymous
#1259897
@Anonymous

I thought they did advertise a special with a $10.00 pillow and then the "but wait there's more" if you order it now...you get 2 for the price of one. You might want to get out the salt & pepper for your tasty pillow....lol

Anonymous
#1428661
@Anonymous

I saw that same commercial: Buy one for $10 and get second one free. All the way over here in Hawaii.

Anonymous
#1428710
@Anonymous

I think the only one confused is you. The Better Business Bureau would agree and recently Gave My Pillow an F rating for false advertising: https://www.washingtonpost.com/news/morning-mix/wp/2017/01/04/my-pillow-the-infomercial-sensation-flunks-out-of-better-business-bureau/?utm_term=.c4738ba17582

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Review
#794464 Review #794464 is a subjective opinion of poster.
Service
Mypillow Deal
Reason of review
Pricing issue
Preferred solution
Price reduction

MyPillow - Start reporting to the BBB

1.0
Details
Got the pillow for Christmas because I was complaining about all the cheap pillows my wife was buying. The pillow is OK but not what it's crackes up to be. The adds are so false the pillow does not hold it's shape at all but it is better then most cheap pillows. I would never buy another one or the promo BOGO free deal because it is a scam. You pay for two pillows and get two pillows. I think everyone should start reporting to the BBB or even call your state attorney general.
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2 comments
Anonymous
#1118756

If you knew anything,you would know that the BBB is the first place crooked companies go,& the BBB welcomes all with open arms.They also don't have or want the authority to *** bad ones out.They just collect dues.

Anonymous
#1110257

this is a case of deceptive advetisement that should carry a hefty fine and jail time.

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Review
#787598 Review #787598 is a subjective opinion of poster.
Service
Mypillow Deal
Cons
  • Not enough stuffing
Reason of review
Bad quality
Preferred solution
Let the company propose a solution

MyPillow in Rutherford, New Jersey - Switch and bate , false advertising

2.1
Details
I recieve an email about a special deal . The email stated "Every thing 50% off . Now when you go to place your on line order the 50% off does not apply to all of the products . I.E for the pillow by one and get one free advertises for 109.00 now if its 50% off as advertised then this price should be cut in half. But when you call they will tell you only selected items . In the 50% email there is no disclamer that mentions selected items. I had to call because there web site is confusing . Rude customer rep and they keep you on hold for ever. I already have 2 ea. pillows that i purchased month ago , I do have to admit the pillow is well made and very comfortable . The customer service and false advertising horrible.
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1 comment
Anonymous
#1074120

Glad I read the reviews BEFORE I took a chance and placed an order.....I will keep looking.....

Review
#742761 Review #742761 is a subjective opinion of poster.
Service
Mypillow Deal
Cons
  • False adverts
Reason of review
False advertising
Preferred solution
Deliver product or service ordered
Tags
  • My Pillow Review

Contact MyPillow Customer Service

Mailing Address:
My Pillow, Inc.
343 East 82nd Street Suite 102
Chaska, Minnesota 55318
United States
Phone:
(800) 544-8939
All MyPillow Contacts

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MyPillow reviews

MyPillow in Schenectady, New York - The buy one get one free is a scam

I bought two my pillows at the price of $99 for one and then the second is free. However if you go to amazon they are $50 each. I called and complained and was first told they are not the same pillows by a very rude service rep.Then when I convinced him that they where the same he changed his story and said well it's the same offer one for $50 is the same as 2for $99. which is true but not my point. All they did was double the price and call it a great sale. Happy with the pillow but not with there advertising and won't deal with them again. and why do you have to use 100 words that's just ***
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2 comments
Anonymous
#1058937

MyPillow marks all of there products down 50% on amazon because amazon does not accept their company promo codes. They made it so people could still get the Buy one get one deal even if they bought on amazon. In my opinion that was nice of them.

Anonymous
#1250746
@Anonymous

If you go to mypillow.com it is a scam they sell one for 49 and the buy one get one free for 80 I am returning mine because of the false advertisement it's the principle behind it not the price !!!!!!!!

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Review
#728762 Review #728762 is a subjective opinion of poster.
Service
Mypillow Deal
Reason of review
scam in there advertizing
Preferred solution
Let the company propose a solution