I bought a 'S/Queen- Level' pillow from My Pillow on Jan 11, 2016. I thought I was buying a queen size pillow.
The offer was for two pillows for the price of one. I got a small 'MyRollINGo' Pillow. When I called customer service I was told that the discount promo code is offered only on the smaller roll pillow. This is not stated on the website.
In fact I went back and attempted to make another order. Until you checkout, nowhere does it tell you that if you accept the promo discount you will get a smaller pillow.
Plus... If you are not familiar with the product you have no clue what a 'RollINGo' pillow is.
Product or Service Mentioned: Mypillow Pillow.
Reason of review: Pricing issue.
Monetary Loss: $64.
Preferred solution: Full refund.