We purchased 2 of the king size premium pillows. As a thank you, they arrived with 2 $10 gift cards.
When I tried to use the gift cards, even when you order the smallest item on their website, they charge you $10 shipping and handling for each item. They won't let me use both gift cards on one order even though the 2 small travel pillows will ship at the same time to the same place.
I have to order them separately so I can pay their $10 shipping fee 2 times thus completely eliminating any benefit of the gift cards. They are willing to screw over a customer who has already spent over $100 to get every last dime they can out of you.
Product or Service Mentioned: Mypillow Gift Card.
Reason of review: Poor customer service.
Monetary Loss: $20.
Preferred solution: Waive shipping on one item, or let me use both cards on one purchase of 2 pillows..