MyPillow - 2020 premium vs 2016....quality totally down hill

1.0
Details
2020 premium vs 2016....quality totally down hill I know this company is shady but I first ordered a pillow in 2016 because it was just like one I made as a child. I loved the one I made and actually in 2016 the pillow I got was exactly what I expected. Fast-forward to 2020 and the fill is 1/2 to 2/3 of the original...I can only guess they are trying to save money. When I complained, they of course want me to pay for the return. BTW they get an F rating on the BBB.

User's recommendation: DO NOT BUY PRODUCTS HERE.

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ID
#2292922 Review #2292922 is a subjective opinion of poster.
Product
Mypillow Pillow
Cons
  • Quality change since 2016 and horrific
Loss
$75
Preferred solution
Full refund

MyPillow - Lousy pillows

1.2
Details
I bought two pillows through Walmart. What a joke! How can they even call these pillows?

User's recommendation: Don't buy their products, it's a complete ripoff.

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ID
#2261572 Review #2261572 is a subjective opinion of poster.
Product
Mypillow Pillow
Cons
  • Worthless junk
Loss
$60
Preferred solution
Full refund

MyPillow - Waste of money

1.6
Details
Original review updated by user Oct 30
I purchased two king size pillows, believed the hype on ads. Once I had in hand they were awful. First night hated them. Hey great no questions asked return warranty right? Not so fast. Just try to call and say you don't like the product. They make it absolutely impossible to return. For the hundred plus I spent on these two pillows they made it so painful that I threw them out after 3 nights of sleeping on them. Yep.

User's recommendation: Overpriced BS product. Don't fall for it.

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ID
#2255076 Review #2255076 is a subjective opinion of poster.
Product
Mypillow Pillow
Pros
  • Delivery
Cons
  • Anything about it or the company
  • Quality of the product
Loss
$120
Preferred solution
My circumstance is I'm out the money. I want to spread the word that this is an awful company to deal with. Worst I've dealt with in my 47 years on the planet.

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Verified Reviewer

MyPillow - Deceptive return policy

1.2
Details
Not happy with the pillow since it is very hot to sleep on at night since it has polyurethane filling instead of down. Want to send it back but it would cost me $25 since I would have to pay shipping both ways. What happened to the satisfaction guarantee. Phony policy!

User's recommendation: Ikea.

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ID
#2221960 Review #2221960 is a subjective opinion of poster.
Product
Mypillow Pillow
Loss
$45
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

MyPillow - Misleading Satisfaction Guarantee

1.3
Details
Ordered a my pillow for about $50 and was not happy with it. They use a polyurethane foam for the filling and it gets hot on warm nights here in the desert. I wanted to return it and found out I have to pay shipping both ways. Sending one pillow back and paying postage coming to me was about $24.00. Hardly a satisfaction guaranteed and at a big loss!

User's recommendation: Ikea has wonderful huge assortment of pillows.

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ID
#2221517 Review #2221517 is a subjective opinion of poster.
Product
Mypillow Pillow
Pros
  • Good adertising
Cons
  • Misleading satisfaction guarantee policy
Loss
$40
Preferred solution
Let the company propose a solution

MyPillow - Not happy

1.0
Details
I bought this pillow because I have neck problems. And for the price I figured it would be a quality pillow. It's a cheep pillow filled with scrap foam pieces. I had the worse nights sleep. I gave it to the dog to sleep on. and she won't even sleep on it. He claims to be a Christian. If you really are Pray for forgiveness. I never give reviews but I felt I needed to. so no one else gets ripped off. He gets a F from the B.B.B.

User's recommendation: buyer beware.

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1 comment
Anonymous
#1918164

seams like more than just a pillow issue to me on you part

ID
#2123301 Review #2123301 is a subjective opinion of poster.
Product
Mypillow Pillow
Cons
  • Anything about this product
Loss
$50
Preferred solution
Apology

MyPillow - Integrity

1.0
Details
I had planned to buy his pillows but my sister received some as an gift and didnt care for them. She gave them to me. I dont know what Is suppose to be so great here? I took one apart and it was nothing but chunks of foam (from who knows where?) sewn inside a sack. So glad I did not send my own $$ to this scam. Let us prey.
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ID
#2121146 Review #2121146 is a subjective opinion of poster.
Product
Mypillow Pillow
Pros
  • Mine was free
Cons
  • Cheap foam chunks

MyPillow - I cannot stand this commercial!

1.0
Details
How many *** times do we all have to see or hear this repetitive, stupid commercial? Each time I see it, I immediately dive for my remote to stop it! These pillows are a piece of *** anyway! Take this damn commercial and shoot it with an AK47!

User's recommendation: Demand Removal!

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ID
#2086051 Review #2086051 is a subjective opinion of poster.
Product
Mypillow Pillow
Loss
$1
Preferred solution
Apology

MyPillow - Bad Adverting

1.0
Details
I am so creeped out by Morgan Ls false teeth in the my pillow commercial. I have nightmares about this, and considering suing over false(teeth) advertising.
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ID
#2074680 Review #2074680 is a subjective opinion of poster.
Product
Mypillow Pillow
Preferred solution
Let the company propose a solution

MyPillow Reviews

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MyPillow reviews

MyPillow - I ordered the wrong pillow and i would like to return them for the classic standard MY PILLOW.

1.0
Details
They are too small for my pillowcases. and too small for my bed. I can't believe the pillows are that small.
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ID
#2033574 Review #2033574 is a subjective opinion of poster.
Product
Mypillow Pillow
Loss
$60
Preferred solution
Full refund

MyPillow - Let people know before wasting money...

1.0
Details
I was really excited based on their commercials, to receive my king pillows, What a disappointment...from the comfort, materials and cost would never repurchase or suggest for anyone to buy...
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ID
#2027728 Review #2027728 is a subjective opinion of poster.
Product
Mypillow Pillow
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

MyPillow - Trying to get a mailing address to return a pillow

CallEd customer service and forgot to ask mailing address to return pillow. Then I called new order number and they couldnt give me an address but I could e mail but I still havent heard back with a mailing address to return a pillow. Please
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ID
#2004621 Review #2004621 is a subjective opinion of poster.
Product
Mypillow Pillow
Preferred solution
Mailing address to return pillow

MyPillow - Crooked way of doing business

1.0
Details
I bought 2 pillows did not like them, so I called and requested my return number. Upon receiving it I packaged the pillows and placed the return number inside and on the outside. I received a tracking number from USPS and tracked the package all the way to the address supplied and it was delivered. I waited about 2 weeks and did not see a return in my bank account or in the mail. I called the My pillow telephone number and asked where my refund was and give them my return number and the lady on the phone ask me for my tracking number that I Had thrown away When I saw the package had reached its destination. I informed her that I had thrown it away and she informed me she couldnt do anything without my tracking number. That is a scam to keep your money for sure.

User's recommendation: If you buy from them and return your product keep your tracking Number until you refund is received.

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ID
#1994289 Review #1994289 is a subjective opinion of poster.
Product
Mypillow Pillow
Cons
  • False advertising and refund policy
Loss
$111
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

MyPillow - Not as advertised, poor quality

1.0
Details
MyPillow - Not as advertised, poor quality
MyPillow - Not as advertised, poor quality
MyPillow - Not as advertised, poor quality
MyPillow - Not as advertised, poor quality
MyPillow - Not as advertised, poor quality
Purchased maximum support Platinum,premium king size pillow. Pillow received has no support, poor quality, Company refuses to send RMA to return pillow for full refund.

User's recommendation: Poor quality, not as described.

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Featured
ID
#1969073 Review #1969073 is a subjective opinion of poster.
Product
Mypillow Pillow
Cons
  • Poor quality
  • Not as described
Loss
$50
Preferred solution
Full refund

MyPillow - NOT HAPPY WITH THIS 1 YEAR OLD EXCHANGE PILLOW,& FORGET ABOUT TRYING TO SPEAK TO A CUSTOMER SERVICE REP.

1.0
Details
NOT HAPPY WITH THIS EXCHANGE PILLOW WHICH IS ABOUT A YEAR OLD.IT FEALS LIKE I AM SLEEPING ON LUMPS OF WHATEVER.WONDERING IF THIS PILLOW WAS A PREVIOUS RETURN BY ANOTHER CUSTOMER.
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ID
#1943955 Review #1943955 is a subjective opinion of poster.
Product
Mypillow Pillow
Preferred solution
Full refund