MyPillow - Complaint about Supervisor

2.9
Details
MyPillow - Complaint about Supervisor
MyPillow - Complaint about Supervisor
Update by user May 19

Was for a birthday gift for a friend in Germany will never receive by the 28th of May! No monetary loss because of Abigail M.

Original review posted by user May 19
I have gotten much misinformation from Abigail M. as shes a supervisor for customer service and left a voicemail for her and never received any call back from anyone! Im very angry with the service and information I have received from Abigail M. I will be donating MyPillow to homeless as I no longer support this company if Im going to receive or not receive any help and intelligent information! Have all the emails in regards and the information and service is awful! Memory foam is where its at apparently! But this supervisor in Minnesota is below a new hire in knowledge!

User's recommendation: Don’t bother with this company!! If there’s one bad egg then it’s time to change the rooster!

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ID
#1935947 Review #1935947 is a subjective opinion of poster.
Product
Mypillow Pillow
Pros
  • Quick responses
Cons
  • Did not care
Preferred solution
Let the company propose a solution

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Verified Reviewer

MyPillow - I bought 2 my pillows 5 years ago and I love them. You can't tell that they aRE 5 YEARS OLD

5.0
Details
Since I had such a good experience with the pillows I decided to get my son one about a year ago. It was flat from the start, I put it in the dryer several times and it would fluff up put as soon as he put his head on it would go flat. I bought him another one about a month ago and the same thing is happening. Can I please get these pillows replaced, at least one of them.

User's recommendation: Yes I still would because of the experience I had.

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1 comment
Mattix
#1870877

Are you his wife?

ID
#1935597 Review #1935597 is a subjective opinion of poster.
Product
Mypillow Pillow
Pros
  • Great pillows and great sleep for my husband and me
Cons
  • Son had the opposite experience
  • Flat
Preferred solution
Deliver product or service ordered

MyPillow - Your service dept. is a joke?? have called three days in a row,no response,have sent a message(email), again no response. I need a return number so that i can return 2 pillows that don't work

1.5
Details
pillows are a joke,they do not live up to their advertisement . have requested a return number for 3days in a row.. no response. service dept. needs to be overhauled!!!!!

User's recommendation: DO NOT BUY FROM THIS COMPANY.

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ID
#1933576 Review #1933576 is a subjective opinion of poster.
Product
Mypillow Pillow
Cons
  • Hated it the fill is crap
Preferred solution
Full refund

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Verified Reviewer

MyPillow - No better than a 5 dollar pillow from walmart

1.0
Details
Great marketing sorry pillow wanted 10.00 for a return label that they e-mail to you and you still pay for shipping. I want to buy products made in USA but this one doesn't stand up to their claims. Very disappointed. A legal con man
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ID
#1931305 Review #1931305 is a subjective opinion of poster.
Product
Mypillow Pillow
Cons
  • Misleading advertising
Loss
$20
Preferred solution
Full refund

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Verified Reviewer

MyPillow - Total Rip-off

1.0
Details
MyPillow - Total Rip-off
MyPillow - Total Rip-off
Ordered two premium (max fill level) for extra support king-size pillows. There is no support. Had to modify pillow fill..redistributing fill to get support. Lost approx. 6" of length. Total rip-off

User's recommendation: Total rip-off , don't waste your money.

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ID
#1923114 Review #1923114 is a subjective opinion of poster.
Product
Mypillow Pillow
Cons
  • Rip-off
Loss
$45
Preferred solution
Full refund

MyPillow - Speaking for my mom

When my 97 year old mother sees My Pillow commercials, she goes ballistic. She bought this pillow a number of years ago, gave it a try and hated, hated, hated it. She said it was unequivocally the worst pillow she ever put her head on and returned it. (She did get her money back, probably not the shipping cost though.) My mother buys via catalogs and sometimes tv ads. She used to buy frequently with the Home Shopping Network. Rarely did she return items, maybe a size issue with a catalog clothes item. She was completely, totally, unquestionably unsatisfied with My Pillow!

User's recommendation: Listen to Mom and stay away from My Pillow.

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ID
#1903267 Review #1903267 is a subjective opinion of poster.
Product
Mypillow Pillow
Cons
  • Pillow quality

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Verified Reviewer

MyPillow - Way overpriced!

2.2
Details
We ordered two my pillows about four months ago that were way overpriced, and they both became indented into a U shape early into the third month.

User's recommendation: be sure the pillow is right for you!

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ID
#1896343 Review #1896343 is a subjective opinion of poster.
Location
Lompoc, California
Product
Mypillow Pillow
Pros
  • I like my pilow until i washed it
Cons
  • Hated it
Loss
$30
Preferred solution
Full refund

MyPillow - Saw some bad reviews wanted to say how mine works

4.9
Details
I have degenerating disks in my neck and instead of having a slight curve in my cervical spine like there is supposed to be, Mine is straight. I had a heck of a time finding pillows, I had to replace my pillows at least every 2 months I always had neck pain especially after waking up. I guess I watched the my pillow commercials for a really ling time before finely deciding to buy one. Well I'm NOT sorry I did. The pillow didn't preform magic. I still have pain, but at least I can get to sleep at night and wake up in less pain. I've had really good luck with mine, When I purchased my mattress pad, I got 2 free pillows with it, a very stuffed one and a regular stuffed one. I couldn't use the one that was really stuffed but the regular one is great. He offers a money back guarantee, instead if complaining why not just get your money back?

User's recommendation: Make sure you buy the pillow that is the right amount of stuffing for your comfort.

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ID
#1895659 Review #1895659 is a subjective opinion of poster.
Location
Freeport, Illinois
Product
Mypillow Pillow
Preferred solution
No problems here

MyPillow - LOVE MY PILLOW!

5.0
Details
I HAVE HAD MINE FOR SEVERAL YEARS NOW. I WASH WITH 1 OTHER PILLOWS IN FRONT LOADER. NO CHEMICAL SMELL. IM HOPING THAT THE SMELL IS SOMETHING NEW WITH THEM! THEY ARE SUPPOSE TO BE MADE IN THE USA! THE PILLOW IS STILL DAMP AFTER DRYING, SO I PUT IT ON MY CLOTHES DRYER IN GARAGE TO LET DRY THE REST OF THE WAY. THAT IS WHY I PURCHASED 2 OF THEM.

User's recommendation: ADD 2 REGULAR TWIN PILLOWS WHEN WASHING MY PILLOW.

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ID
#1883887 Review #1883887 is a subjective opinion of poster.
Location
Homosassa, Florida
Product
Mypillow Pillow

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.0
Details
I am soooooooooooo disappointed in My Pillow. I purchased two pillows on March 16th. Both pillows go flat during the night, leaving no support at all. I have several emails from your Customer Service - the first one said you will replace the pillows with new pillows...
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ID
#1882079 Review #1882079 is a subjective opinion of poster.
Product
Mypillow Pillow
Cons
  • Pillows go flat during the night
Loss
$70
Preferred solution
Replace pillows

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Verified Reviewer

MyPillow - Disappointed

I was so saddened to see Mr Lindell suck and disgrace himself with #45-Trump... I loved my pillow and have referred others! But now I cant even think about purchasing anymore!! I know others will follow.,,,on

User's recommendation: No more.

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1 comment
Anonymous
#1851517

APRIL 16/20 WHAT GOOD IS ANY 10 YEAR WARRANTY! DRS.

HEALTH PROFESSIONALS-ETC. TOSS ANY PILLOW AFTER 2-3 YRS. WHY? CAUSE THEIR LOADED WITH DUST MITES-ETC.

IT'S JUST THE WAY IT IS..WITH ANY PILLOW. 10 YR. WARRANTY-JUST A SELLING PLOY-HELL! THEY COULD BE BROKE-OUT OF BUSINESS-BEFORE THEN.

I OFTEN THOUGHT-IF IT'S THAT GOOD- WHY?

NO SILVER -IMPREGNIANT COVER. !

ID
#1871358 Review #1871358 is a subjective opinion of poster.
Product
Mypillow Pillow
Preferred solution
Apology

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Verified Reviewer

MyPillow - No problems with pillows; only my address was not correctly placed either at your store or with the shipper. So my order is being returned to the shipper; they say could not deliver. Please clarify.

5.0
Details
Please check my address to be sure you have it correct for shipping. Julia O'Brien, 924 Oak Terrace, Southampton, PA 18966 Thank you.

User's recommendation: Be sure your address information is correctly given to company and shipping.

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ID
#1870833 Review #1870833 is a subjective opinion of poster.
Product
Mypillow Pillow
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.0
Details
I shredded your pillow today because it was a piece of crap! I cannot believe you backing the "Anti-Christ" in the White House, someone who has violated every commandment in the Bible including murder (participation with Saudi Arabia in the disappearance of...
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6 comments
Gary L
#1847850

The only thing insane right now is our unstable (?)leader! He is the entertainment because he is a joke. Real news-Fake President!

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ID
#1857413 Review #1857413 is a subjective opinion of poster.
Product
Mypillow Pillow
Cons
  • Could not sleep at night
Preferred solution
pray for your lost soul!

MyPillow - Tired of My Pillow false ads

1.3
Details
My job as a retail project manager took me to 12 states. Left my feather pillow in a hotel (always carried my feather pillow with me). So my wife purchased two My Pillows at Bed, Bath and Beyond. Tried it out. Just a bunch of foam rubber pieces inside. Pillow was to full of foam. Removed some of the foam stuffing. Still miserable and uncomfortable. My wife disliked hers also. Disposed of My Pillows in the trash. Went back to B,B & B and purchased a feather pillow as I wished I had to begin with. Buy the RIGHT PILLOW To begin with. I know. Down pillows are expensive. What is good sleep worth?

User's recommendation: Do not buy to sleep on.

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ID
#1857401 Review #1857401 is a subjective opinion of poster.
Location
Plano, Texas
Product
Mypillow Pillow

MyPillow - Uncomfortable pillow choice

I recently called in an order for two king sized premium pillows. Upon speaking to your representative she what size t- shirt I wore and what size my wife wore. Based on her decision, I receive a pillow from the green category and my wife receive a pillow from the white category. When I used the pillow, from the green category, I found it to be too firm and uncomfortable. I tried my wife's pillow and found it to suit me better. We are very pleased with the quality of our purchase. However, I would appreciate a replacement of the pillow from the green category for a pillow from the white category. Please advise what the procedure will be! Thank you for you consideration concerning this matter. You can reach me via E-Mail at margiecfromnj@***.com or by phone at (352) 259-****.

User's recommendation: quality of product is very good.

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ID
#1854899 Review #1854899 is a subjective opinion of poster.
Location
Lady Lake, Florida
Product
Mypillow Pillow