Received the pillows on time and well packed for shipment. It takes a couple days of use to get the pillows to their optimal shape and expansion since they do arrive vacuumed packed.
My pillows work exactly as described in their advertising. The shape you put it in is where it will stay until you change it.
They do wash and dry well. No problems. So far a great product and I have truly tried most others on the market.
Only thing is I did purchase the pillow cases recommended by customer service suppose to help keep your head cool which they do but found them to be expensive compared to others with no real noticeable difference. Fix the price and you have a complete product that is a great value and top quality.
I will let you know how the next 10 year's hold up.
Product or Service Mentioned: Mypillow Pillow Cover.
Reason of review: Pricing issue.