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2.5
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Anyone notice that if you actually try to use their "money back guaranty" it isn't much of a guaranty since thet do NOT refund all your money? They charge you $10 per pillow, plus you're out of pocket the shipping both ways.

Product or Service Mentioned: Mypillow Pillow.

Reason of review: Warranty issue.

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Anonymous
#1092554

I washed mine and it was extremely hard to dry. I ran it in the dryer for several hours and when it would not dry I place it out in the sun on a warm, dry day for an entire day.

It felt dry but when I was changing the sheets and pillow case there was mold on it. When I called and asked for a replacement they argue with me for 15 minutes and then only grudgingly gave in.

After two years of use it is no better than a normal pillow. Better to buy a cheap firm pillow and replace them often.

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