Husband bought 2 for Christmas. Impossible to lay on let alone sleep. Inside is torn up pieces dingy looking hard foam. The hard chunks poke into skin from all directions. Chemical smell was awful.
You have to wash/dry every couple days or lose warranty, but they won't dry. When they finally do they plump like a big ball of hard chunks.
Any store that carries them will take return with receipt from mail order, no questions, they had lots complaints already.
So if you don't believe the good reviews are from the company execs, try one for yourself and return.
Product or Service Mentioned: Mypillow Pillow.
Reason of review: Bad quality.