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I finally ordered My Pillow and was very excited to receive it. It came finally, but it was lumpy!

I called customer service and they told me to put it in the dryer on high for 15 minutes, which I told her I had already tried, but I agreed to try again, but to no avail. No difference whatsoever, still lumpy. So I sent it back and am awaiting my refund. My complaint now is that they don't stand behind a defective product and I had to pay to return a rotten pillow.

If a company is reputable, they should stand behind their product and not have the customer be out by having to pay for returning an obviously defective item. This makes me wonder about ordering on line in the future.

Product or Service Mentioned: Mypillow Pillow.

Reason of review: Bad quality.

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Anonymous
#1162912

So glad I was saved the $ and aggravation of ordering these pillows by reading the comments I found here. Thank you.

Savvy Texas shopper

Anonymous
#1156901

Thank you for your feedback! I have a Tempedic pillow.

The size was in correct. They paid for the shipping and sent me the size I needed. "My pillow" was going to be a gift; I will not order it now.

Thank you for your honest feedback..much appreciated!

Mary

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