Seller: Mypillow Product: Mypillow Sheet Set Clear all filters (0 of 4 reviews match)
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MyPillow in Palm Coast, Florida - Question

1.0
Details
Why can't you use cotton grown in tbe US? You are a US company!
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Review
#1565278 Review #1565278 is a subjective opinion of poster.
Product
Mypillow Sheet Set

MyPillow in Kingman, Arizona - Once you order something they email you up to eight times a day

My husband ordered the Giza sheets and they are not as soft as the sheets we were already using!!!!!
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Review
#1516888 Review #1516888 is a subjective opinion of poster.
Product
Mypillow Sheet Set
Reason of review
Not as described/ advertised

MyPillow in Farmington Hills, Michigan - Disappointed in company

1.7
Details
I bought the queen set of sheets and was pretty happy with them until I noticed that one of the pillow cases had loose threads. i talked with a very nice rep and she said she would replace the pillow case with another set of cases (even after I said i would just be happy to get the replacement on the one that was damaged). Then I get a call saying that her supervisor needed a picture and so I sent them a photo to show them what I was talking about. Then I get an email telling me they will send me a return label and now I have to package the whole set up and take it to be shipped back, then they will send me another set. So I go from being told I will just receive a pillow case to replace the one that is coming apart to now having to go through the trouble of returning the whole set. I was just telling my husband that I wanted to order another set, but if I have to go through this just to get a damaged pillow case replaced, forget it!
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Review
#1514212 Review #1514212 is a subjective opinion of poster.
Product
Mypillow Sheet Set
Pros
  • I like the sheets
Cons
  • I did not like the service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

MyPillow - DO NOT PURCHASE FROM THIS COMPANY

1.0
Details
I contacted them several days after I placed my order and told them to cancel this order since I had not even received an order number or estimated date of delivery. I also told them that I had found the exact same set of sheets for $50.00 less at Bed Bath & Beyond. They informed me that my order had shipped. After checking with Fed Ex with the tracking number they gave me I saw that it HAD NOT BEEN SHIPPED. They also told me "We do not price match with other companies." How does Bed Bath and Beyond make any money charging $50.00 less for My Pillow sheets? This is a big scam. Now I understand that I will have to pay to send the sheets back to them. I have also heard that they will charge me the original shipping charges to send them back too. They do not tell you this. I intend on disputing the charge on my credit card. I'll see what happens.
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Review
#1498802 Review #1498802 is a subjective opinion of poster.
Product
Mypillow Sheet Set
Cons
  • Whole experience with my pillow
Reason of review
Return, Exchange or Cancellation Policy
Loss
$50
Preferred solution
Full refund

Contact MyPillow Customer Service

Mailing Address:
My Pillow, Inc.
343 East 82nd Street Suite 102
Chaska, Minnesota 55318
United States
Phone:
(800) 544-8939
All MyPillow Contacts

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