Product: Mypillow Shipping Service Clear all filters (0 of 36 reviews match)
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I love the pillows, but the deliver charges are VERY deceptive. I ordered 2 king sized pillows as my husband needs neck surgery. I paid $20 to have the pillows shipped for delivery in 3-5 days. How nice that they arrived 8DAYS LATER. When I emailed the company, I...
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1.0
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Mypillow Shipping Service
I liked
  • Pillows
I didn't like
  • Customer service
  • Delivery
  • Customer sevice
#1243107
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I purchased our pillows for $99.00 plus tax $8.80 and s/h $9.98 total $118.76...we were not happy with our pillows after trying them for 2 weeks sent them back and looked in my acct and showed a refund of $97.20...yes they did charge me again for return shipping label...
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Mypillow Shipping Service
#1239409
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Mypillow - Shipping RipOff

I paid extra for express shipping. 2 to 5 day delivery. Here I sit on daynwith no pillows. Asked for a refund on shipping and was told no.
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Mypillow Shipping Service
#1232638
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The My Pillow company has horrible customer service. They charged me $10.00 shipping for a small pillow case and I can no longer track the package and I have called them twice and they can't track it either but said I need to wait 14 days. At that price, it should have...
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Anonymous
Naomi Ambach

I have now received my merchandise although later than I thought. All tracking had disappeared so it could not be tracked but did arrive.

Anonymous
Naomi Ambach

I have now received the merchandise in my complaint.

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Mypillow Shipping Service
#1226898
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I SAID ARE CALLING ME A LIAR?? SHE SAID "WHATEVER" SO I HUNG UP AND REDIALED AND GOT ANOTHER CSR WHO INFORMED ME THAT YES THAT PROMO WAS IN FACT AVAILABLE AT THAT TIME BUT YOU WERE NOT CHARGED FOR THEM EITHER!! I CALLED ON THAT SPECIFIC PROMO SO WHY WAS MY ORDER CHANGED IN HOUSE?? I HAVE NO ANSWER FOR THAT!! WELL COULD I PAY FOR THEM NOW?? I ASKED AND THE REPLY WAS NO THAT ORDER IS CLOSED OUT SO I CAN'T HELP YOU. I ASKED FOR MR.LINDELL AND WAS TOLD TO SEND HIM AN EMAIL AT MIKE@MYPILLOW...
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IdolizedRedPanda
IdolizedRedPanda

PLEASE INFORM MR LINDELL THAT CUSTOMER SERVICE WAS SO POOR I WILL NOT BE PURCHASING THE MATTRESS TOPPER, WILL PURCHASE SOMETHING ELSE THROUGH HSN. YOUR PILLOWS ARE OK BUT NOTH...

2.2
Product
Mypillow Shipping Service
#1221959
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The pillow went flat the first night. Woke up with a neck ache. Awful quality and no cooling pillow like advertised. I even got the pillow cases which were not soft at all. Over all terrible experience. Found another company that offers free shipping both ways and a...
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1.1
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Mypillow Shipping Service
#1221307
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The pillows are already priced at an unrealistic premium level price of nearly $100 each. Then the cute little attention-getting ads for 50% off to make you feel like you’re getting some kind of real deal... it’s a scam to get a decent pillow that you can buy almost...
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Anonymous
Anonymous

I've never used this pillow, but if it's like me buying shoes, it will be an uphill battle. My feet hurt in al out any kind of shoe so I have to try on about a million pairs o...

Anonymous
Wanda Molchan

This pillow is awful! I have to bunch it up to sleep. My old pillow was much better. And this pillow was very expensive. Shipping and handling ridiculous. I hate seeing the co...

1.0
Product
Mypillow Shipping Service
I didn't like
  • Hidden charges
#1199054
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Mypillow - 2 day shipping is A JOKE

Found out that Costco had a rep selling the My pillow there. I Called Monday to cancel my order. 2 hours on hold, left message The told me it was shipped already. They shipped it on Tuesday. Paid for two day shipping it will take 6 days. NEVER AGAIN.
1.4
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Style and Design
Value for money
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Mypillow Shipping Service
#1180310
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Mypillow - Rip off

My elderly mother ordered 2 pillows and her money was taken out of her account at that time.She was promised to have the pillows sent within a week or so. She called and they said it would be longer than what they had originally told her. 3 months later and no product! She finally had to turn it over to the fraud department at the bank!!
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Staff
Product
Mypillow Shipping Service
#1180079
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I placed an order on December 17, 2017.It is January 29th 2018 and have not gotten one email regarding where my order is or what the problem may be. I am beyond disappointed in this product thus far. I spent almost 200.00 but I guess my money doesn't matter to a...
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Anonymous
Anonymous

Jebus loves his pillow

Anonymous
Jennie V

I had the same problem loved it before that now it is lumpy and uncomfortable am about to call them, then I will report back, doesn't sound very encouraging

1.0
Product
Mypillow Shipping Service
I didn't like
  • Everything thus far because i havent received anything
#1178718
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