MyPillow - Product & customer service

1.0
Details
I just received my two queen size pillows. The pillows are no big deal. To anyone thinking about buying these pillows, save your time and money. They are no big deal. The lack of any type of customer service is the worst I have ever encountered. Shipping was a farce, calling customer service was an insult by being on hold for over one hour then curtly being told to 'leave a message' before being hung up on is inappropriate and inexcusable. Never again will I waste my money with this company.

User's recommendation: Do not buy.

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ID
#1918693 Review #1918693 is a subjective opinion of poster.
Product
Mypillow Standard Queen Pillow
Cons
  • Bad customer service
  • Cheap product
  • Poor shipper
Preferred solution
Apology

MyPillow - Don’t buy

I wake every morning with a stiff neck or a bad headache. Dumped that pillow fast and went back to my old one.
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ID
#1773810 Review #1773810 is a subjective opinion of poster.
Product
Mypillow Standard Queen Pillow
Cons
  • Gives me a headaches
  • Lumpy
  • Gives me a neck ache that lasts all day
Reason of review
I received this as a gift so no proof of purchase
Preferred solution
Nothing, I’ll throw them away

MyPillow - No no no no no

1.0
Details
I dont sleep well, I thought I would try my pillow, queen size medium fill, it says adjustable (bull), I have used it 2 nights without success, it goes completely FLAT, Im giving it 1 more night to try and fluff it, if not taking it back, thank goodness I bought it locally (Walmart) and can take it back,
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ID
#1772549 Review #1772549 is a subjective opinion of poster.
Location
Tucson, Arizona
Product
Mypillow Standard Queen Pillow
Reason of review
Bad quality
Loss
$43
Preferred solution
Full refund

MyPillow - Arm spots, ichy every morning

2.5
Details
For months have tried to figure out why I would awake with red spots that itch all over my arms. I sleep with my arm under a pillow and on my sides. Finally, after buying a new mattress and checking for known "bugs" figured it out AFTER going to this site! I have one thing to say: THANK YOU!
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ID
#1599955 Review #1599955 is a subjective opinion of poster.
Location
Roseburg, Oregon
Product
Mypillow Standard Queen Pillow
Reason of review
Allergic reaction.
Loss
$90
Preferred solution
Let the company propose a solution

MyPillow - Hate it

Several of my friends love their (My Pillow) and so finally I decided to purchase two of them at Bed Bath and Beyond. Last night was the worst night of my life on any pillow. I could not sleep, and tossed and turned for hours. I packaged them this morning to return today and better get all my money back. We shall see. Anyway I would NEVER recommend these pillows.
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ID
#1560746 Review #1560746 is a subjective opinion of poster.
Product
Mypillow Standard Queen Pillow
Reason of review
Bad quality

MyPillow - Still can’t sleep at night

1.7
Details
Like the head of MyPillow, I supported Trump, but when he began tearing apart immigrant families, the guilt kept me awake. I bought a MyPillow after Trump claimed to have fallen in love with the North Korean dictator. I still can’t skeep. This pillow doesn’t work.
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ID
#1484627 Review #1484627 is a subjective opinion of poster.
Product
Mypillow Standard Queen Pillow

MyPillow - EXPLOSION

1.0
Details
MyPillow - EXPLOSION
MyPillow - EXPLOSION
MyPillow - EXPLOSION
I washed the My Pillow and it exploded in my washing machine. There are now approximately 8 inches of small pieces of foam rubber in my washer. I am beyond upset. I bought 2 of these queen sized pillows 5 yrs. ago and bought 4 more to give as gifts plus travel pillows. Feeling pissed off in Richmond Virginia
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ID
#1474208 Review #1474208 is a subjective opinion of poster.
Product
Mypillow Standard Queen Pillow
Reason of review
Bad quality

MyPillow - Pillow flattens

I was really looking forward to my pillow as i have not been able to find one that does not collapse at night . The first few nights were great , but then it started to go flat during night. For the price, it is very much a disappointment and is not as advertised
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ID
#1466279 Review #1466279 is a subjective opinion of poster.
Product
Mypillow Standard Queen Pillow
Reason of review
Bad quality

MyPillow - Worst ever

1.0
Details
Bought 2 queen size regular for my wife and I. These things did nothing but make our neck and shoulders ache. Tried for about a week and had to buy something else. Wasted money for this product.
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ID
#1447668 Review #1447668 is a subjective opinion of poster.
Product
Mypillow Standard Queen Pillow
Reason of review
Bad quality

MyPillow Reviews

  1. 1302 reviews
  2. 427 reviews
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  4. 84 reviews
  5. 195 reviews
MyPillow reviews

MyPillow - Worst pillow ever

I have 2 foam pillows I bought for 19.99 have slept fine for 2 years and then, I bought 2 MY PILLOWs off internet because of the advertisement. WORST 90 I EVER SPENT. GOT REFUND GOT TAKEN GOT WORST NIGHTS SLEEP EVER
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ID
#1425528 Review #1425528 is a subjective opinion of poster.
Location
Bakersfield, California
Product
Mypillow Standard Queen Pillow
Reason of review
Bad quality

MyPillow - SNAP!

My wife bought us each a "my pillow" mainly because I have pretty severe cervical damage. I faithfully and stupidly suffered with it for 6months! My Pillow assert's that it will properly "align" your neck, this wasn't the case for us. My wife decided to wash them but they weren't dry by bed time so we used some of our "guest room pillows". They weren't quite what WE like but OUR necks feel better than they have in 6 months! Moral to the story? DON'T WAIT 6 MONTHS! GET YOUR MONEY BACK WITHIN THE 60 DAYS! If they work for you? Great but I'm sorry to be stuck with 2 expensive neck breakers! Don L
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ID
#1394931 Review #1394931 is a subjective opinion of poster.
Location
Pe Ell, Washington
Product
Mypillow Standard Queen Pillow
Reason of review
Not as described/ advertised
Loss
$100
Preferred solution
Let the company propose a solution

MyPillow - Advertised it could be washed and fluffy DRIED. Absolutely nearly impossible.

Washed it and it came out like a very water soaked mess which required many hours of dryer time PLUS baking in sun all day. FALSE advertising!!!!! Also pillow must be fluffed often or it becomes lumpy and uncomfortable. Oh how I wish I had not wasted my money. Request refund and removal of wash-dry suggestion on TV. I do not have photos as I had to toss sour lump in trash. Oh by the way, My washer and dryer have ALWAYS done a great job on washing and drying. There's nothing good I can say about your product and it appears that it was simply a " get rich scheme" you used to get the public duped.
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ID
#1320809 Review #1320809 is a subjective opinion of poster.
Product
Mypillow Standard Queen Pillow
Reason of review
Not as described/ advertised
Loss
$50
Preferred solution
Full refund

MyPillow - “My popcorn”

1.0
Details
My husband asked for the two pillow “deal” for our anniversary. We got them and I can’t say enough how much I dislike the pillow. It is the most uncomfortable pillow I have ever used. It felt like I was sleeping on a pillowcase stuffed with popcorn, without the crunchy noise of course. It is lumpy and bumpy and just horrible. I love my down (hotel) pillow that I bought at Macy’s - 2 for 1 deal, pricey but worth every dollar for a great night sleep.
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ID
#1243097 Review #1243097 is a subjective opinion of poster.
Product
Mypillow Standard Queen Pillow
Reason of review
Bad quality

MyPillow - Liar, Liar...

1.5
Details
Purchased My Pillow in December 2016. I have given it a year, but still not one thing has been right. I went to the site to order the pillows. According to the site, my size I would need the Green Fill Pillows. When the pillows arrived, the chart inside stated that I should have the Blue Fill Pillows. I still toss and turn all night. I need to re-adjust the pillow constantly, as always nothing has changed. Totally disappointed with this product. Does not one thing that they advertise it does. WHAT A RIP OFF!!! How are they allowed to still advertise all these claims? Something seems to be wrong.
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3 comments
Anonymous
#1431275

Why should you have to stress out about a return? They guarantee it and should be no hassles whatsoever!

Anonymous
#1429792

Found your problem. You should try taking the pillow out of the box before use. You’re welcome.

Anonymous
#1425228

My Pillow accommodated an exchange without any hassle. IF you noticed what seemed to be a wrong pillow shipped to you, you should have kept a copy of the order you placed, then let them know within the time limit.

Why wait a year. I have a copy of the size chart from their website and from what we received in the booklet with our order, they are identical.

View more comments (2)
ID
#1177812 Review #1177812 is a subjective opinion of poster.
Product
Mypillow Standard Queen Pillow
Cons
  • Did i even get the right pillow
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution

MyPillow - Best nights sleep my ***

1.0
Details
Bad product to hard woke up with a stiff neck
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ID
#1168460 Review #1168460 is a subjective opinion of poster.
Product
Mypillow Standard Queen Pillow
Reason of review
Bad quality