State: New Jersey City: Mount Laurel Clear all filters (12 of 3633 reviews match)
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MyPillow in Mount Laurel, New Jersey - Poor Customer Service at best

This pillow is a complete disappointment. The only thing worse is this companies non existent customer service. Don’t believe a word they say. Poor quality product. Wasted over a 100 bucks and was given the double talk run around. Oh they will gladly send you another pillow of a different thickness etc. but when that replacement being no better,when called was told that it was past my 30 day window from my original purchase date. Not a word mentioned about the warranty not being in effect any. DONT WASTE YOUR MONEY ON THIS MY PILLOW JUNK.
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Review
#1486058 Review #1486058 is a subjective opinion of poster.
Product
Mypillow Pillow
Reason of review
Poor customer service

MyPillow in Mount Laurel, New Jersey - God did

not choose this pillow. Reeks of the Pharisees.
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Review
#1484791 Review #1484791 is a subjective opinion of poster.

MyPillow in Mount Laurel, New Jersey - This horrible mattress topper.

My back is killing me. I thought maybe it was something temporary, but it has been at least four months and the problem has gotten worse. Today my back has been hurting all day. I've even taken some Aleve and my back is still killing me. The four pillows I purchased are even worse (they go flat when I lay on them and puff up later). Will be getting rid of all "MyPillow" stuff. Not worth the PAIN or the MONEY.
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Review
#1473723 Review #1473723 is a subjective opinion of poster.
Product
Mypillow Mattress Topper
Reason of review
Bad quality

MyPillow in Mount Laurel, New Jersey - Awful Pillow and Customer servic

1.8
Details
I purchased the BOGO deal, upon receipt of same, I opened one followed the directions and tried it for several nights. It was awful no matter the position. I asked my spouse to give it a try. After one night she said it was the worst pillow ever. I called their customer service line and was told that they would send me 2 more as an exchange that were of a different thickness ya da ya da. They arrive and I sipped the original 2 back. Once again we tried them and again they were awful. I was told on the phone during the first complaint that my trial time would restart. I truly tried this pillow for the next 30 days after which I decided it just wasn’t going to work. Even took it in to my chiropractor who said it’s a piece of junk, no support etc etc. when I called the second time I was told that my 60 days had passed and I could no longer get a refund. I asked to speak to someone in management and was connected to a very cold, direct and unfriendly woman. The end of the story, your problem. SO DONT WASTE YOUR MONEY FOLKS ITS JUNK AS IS THEIR WORD.
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Review
#1433708 Review #1433708 is a subjective opinion of poster.
Product
Mypillow Pillow
Cons
  • Customer service
  • Product
  • Guarantee
Reason of review
Poor product and customer service
Loss
$120
Preferred solution
Full refund

MyPillow in Mount Laurel, New Jersey - Like Sleeping on a Bag of Stones/Pebbles....

Unfortunately, the two My Pillows ordered are terrible...for us! They are like sleeping on a duffle bag of 1" stones and rocks...since the fill are different sized odd sized foam pieces. You could have made this thing out of shredded foam bits and it feels that way. I am a stomach sleeper and ordered the white label "thin/small" pillow size as their order chart suggested. Still terrible but I will tell you I just received today a new pillow from sleepgram.com I used the small insert and this pillow is beautiful! Remember, I am a stomach sleeper so I am not looking for a huge thick bouyant pillow like MyPillow is. Don't care to pay for returning two terrible MyPillow items so I will just discard those. Honestly, check out the sleepgram pillow. It is soft, supple, silent and no bumps, noise or irregular shape inner fill pieces!
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1 comment
Anonymous
#1615220

I wouldn’t even waste time/energy on a comment. HORRIBLE !

Review
#1426186 Review #1426186 is a subjective opinion of poster.
Product
Mypillow Pillow
Reason of review
Bad quality

Mypillow Buy One Get One Free Deal Review

5.0
Details
ALL my experiences have been excellent
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Review
#949326 Review #949326 is a subjective opinion of poster.
Reason of review
Good quality

Short Review on October 11, 2016

This guy is selling religion as pillows. He is a right wing crackpot . Lose the cross and then get lost
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Review
#934799 Review #934799 is a subjective opinion of poster.

MyPillow in Mount Laurel, New Jersey - My Pillow complaint for the two King Size Firm that I purchased

After all the commercials both on radio and T.V. I decided to order two King Size Firm with their pillow cases. Put them in the dryer for 15 minutes just like the instructions and my wife and I used them that night. I lasted less then a hour and went back to my old pillows, she tried it all night and woke up with a stiff neck. Waaay too soft, no support, was just like any other cheap foam pillow but these cost me $169.00 all up. Called the next day to return them and get an RMA but they did not give it cheerfully. Will never buy another pillow unless they are in front of me and I see them first. Cost me $10.00 to return them also. I have no idea how they can sell this junk and continue to sell them. I also should have read the reviews before I bought but I listened to the commercials and thought it must be good, WRONG! Dave
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Review
#853681 Review #853681 is a subjective opinion of poster.
Product
Mypillow Pillow
Cons
  • Anything about the pillow
Reason of review
Not as described/ advertised
Loss
$10

Delivery Service Review

2.2
Details
We were out of town when our pillows arrived. So. actually got them about 5 days after it was shipped. When Iwe tried to return them close to the warranty end (57th day) they denied us. We shouldn't have waited so long. Dont let this happen to you. Now we have 2 more pillows to shove in a closet. Ugh.
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Review
#852446 Review #852446 is a subjective opinion of poster.
Service
Delivery Service
Reason of review
Order processing issue

Contact MyPillow Customer Service

Mailing Address:
My Pillow, Inc.
343 East 82nd Street Suite 102
Chaska, Minnesota 55318
United States
Phone:
(800) 544-8939
All MyPillow Contacts

MyPillow Products and Services Reviews

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Mypillow Advertisement Review

They advertise buy one ger one free for 99.99 o just saw it at shop rite for 49.99 each comes out the same when i add it actually a penny cheaper at shop rite
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Review
#848241 Review #848241 is a subjective opinion of poster.
Service
Mypillow Advertisement
Reason of review
Not as described/ advertised