Not resolved

We fell for the tv ads and internet reviews and ordered 2 mypillows. At a cost of $100 one would expect very good quality.

THey came barely filled and were very flimsy. They suggested the pillows were custom made and that is why delivery took 2 weeks. Well, it is obvious they shipped them (though they say fed ex) slowest, cheapest ground service. They arrived rolled in a gray plastic bag.

We were shocked at the quality. We slept on them and they are extremely uncomfortable. To return, we have to pay return and wait 30 days for credit, which is absurd.

I would imagine it costs them pennies to make and they are making money on the shipping to and fro rather than their product. Very disappointing.

Product or Service Mentioned: Mypillow Pillow.

Reason of review: Not as described.

Monetary Loss: $120.

Preferred solution: Full refund.

I didn't like: Pillow, Quality poor.

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