MyPillow - Premature slipper sole failure
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New ReviewerMy wife and I have been loyal customers of My Pillow for decades having enjoyed both pillows and sheets of many types. We are also loyal customers of LL Bean primarily for jackets and also their lovely but expensive slippers.
We had continual issues with their interior fuzzy liners prematurely wearing out in the heel area after less than one year of use.
As such, we decided to try My Pillow slippers in November 2021. After one year I can tell you with absolute certainty that they build a much better slipper on the interior. No premature wear anywhere on the inside.
However, unlike all my five worn pairs of LL Bean slippers, the soles of their slippers have prematurely failed.
This is puzzling since their ads show multiple layers of sole material. We expected much more sole life given that NONE of our multiple pairs of LL Bean slippers have worn-out or failed.
We would like to continue our loyalty to My Pillow but this incident is giving us second thoughts.
Dates photos are attached
User's recommendation: Beware of potential sole failure.
Monetary Loss: $80.
MyPillow Pros: Generally a wonderful products like pillows, Sheets and slippers.
MyPillow Cons: Not high quality with premature failures.
Location: 1595 Highway 36 West, Roseville, Minnesota 55113, United States
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Comments
I was contacted by My Pillow who offered to replace the slippers. they sent me a pre-paid UPS label to return the old slippers.Based on their responsiveness, I am once again a happy person.