Skip to content

Ask Community about MyPillow

Advertisements
0 symbols (min 5)
Submit answer
Larry B Sng

King MyPillow

Top question

I washed my pillow and have ran it through the dryer probably ten times and it is still damp ? Help!

0

[PERSON_NAME] does not answer questions. He only posts scripture from The My Pillow website, and he does this for all questions as if he were the expert. I do not trust him as reliable.

Larry Taylor
Home Improvement Expert

The MyPillow Product Care page states that they recommend laundering every 4 months, even if clean. If you have allergies, every 2 months or as often as needed. Please note that MyPillow 10-year warranty covers laundering. 


Wash

  • Cold or Warm on regular cycle.
  • Use any detergent.
  • Do not use fabric softener.
  • Use extra spin cycles to lessen drying time.
  • Wash pillows with a full load of laundry (front loading machines).
  • Place 2 pillows in washer to balance. If only 1 pillow, balance with towels (top loading machines).


Dry
  • Tumble dry with high heat.
  • No dryer balls or fabric softener.
  • Do not worry about over-drying.

Guest

I had the save issue as [PERSON_NAME]....pillow will not dry.....starting to turn black from being damp for so long. :(

View
Comment
Cancel
Clark S Cxr

Is mypillow going out of business?

His commercials say once this product is gone that's it, no more of that product. Seems like he is selling off everything and not manufacturing anymore. Is my hunch accurate?

0
1 comment

I'm judging by the many Q's and [PERSON_NAME] of A's that your assumption may be correct. I'm just trying to see if my slippers are machine safe and NOBODY KNOWS HERE ??

View
Comment
Cancel
Vicki H Fqc
Verified Reviewer

Hiw do I wash my pillow slippers?

My home burglarized and my new my pillow “my slippers” were vandalized by pouring a foul liquid in them. Is there a way for me to clean them?

They are the best slippers I’ve owned. I wore them every day the one week I had them before they were vandalized. They were a gift from my elderly parents. I was forced to move away from my family when I becoming a victim of domestic violence and stocking.

These slippers eased the physical pain from damage done by my stocker while helping me feel closer to my family and less alone. I would very much like to be able to enjoy them again.

0
1 comment
Fransheska Qqr

Hi, so sorry for your terrible experience. Since they aren’t usable, you can’t do worse by washing them. I’d hand wash, possibly use “Zero Odor” or some such product, and maybe Castile liquid soap? Rinse well, and stuff with towels to blot out as much water as possible. Air dry, and maybe use a blow dryer on the inside once they’re more dry to get completely dry. A suede brush would help restore the outside . That’s my thoughts, hope it helps.

View
Comment
Cancel
barbara b Tyx

how do i wash it

blood stain

0
1 comment
Larry Taylor
Home Improvement Expert

According to MyPillow FAQs the washing instructions are:
  • cold or warm on regular cycle,
  • use any detergent,
  • do not use fabric softener,
  • or Top Loading Machines - place 2 pillows in washer to balance. If only 1 pillow, balance with towels,
  • for Front Load Machines - wash pillows with a full load of laundry.

View
Comment
Cancel
Robert P Gia

Do you have to put mypiillow in the dryer before using?

0
Larry Taylor
Home Improvement Expert

According to the MyPillow FAQ section, after washing MyPillow products, you should dry them considering the following recommendations:
  • tumble dry with high heat;
  • no dryer balls or fabric softener;
  • use extra spin cycles to lessen drying time;
  • do not worry about over-drying.

You can find more details about how to wash and dry the MyPillow products on the MyPillow product care page or by contacting the MyPillow customer service at 1-80*-308-1299.

Guest

Yes, this is in the instructions that I received with my pillows. The pillows fluff up a LOT. Yes, 15 minutes in the dryer prior to use.

View
Comment
Cancel
Wayne H Cqt

Can my pillow be replaced?

My pillow came apart in the dryer and the stuffing clogged up my vent and created quite a mess. Can you replace it?

0
1 comment
Larry Taylor
Home Improvement Expert

According to the MyPillow Warranty policy, MyPillow products have a 10-year warranty on any workmanship and/or material defects. The company guarantees to replace the defective product with a product of equal or greater value. The company should also cover all shipping charges.
MyPillow FAQ section also contains the wash & dry recommendations:
  • launder every 4 months
  • launder every 2 months if you have allergies

Wash:
  • Cold or Warm on a regular cycle (not delicate)
  • use any detergent
  • do not use fabric softener
  • place 2 pillows in the washer to balance (top loading machines). If only 1 pillow, balance with towels
  • wash pillows with a full load of laundry (front load machines)

Dry:
  • tumble dry with high heat
  • no dryer balls or fabric softener
  • use extra spin cycles to lessen drying time
  • do not worry about over-drying

To get more information about the pillow replacement and caring, please contact the MyPillow customer care team by phone at 1-80*-308-1299 or by email at orders@mypillow.com. Customer Service Department is available:
  • Monday-Friday 7AM-9PM CST
  • Saturday & Sunday 8AM-8PM CST

View
Comment
Cancel
Susan L Ajw

Can my pillows be kept in freezing temperatures?

We have a lake seasonal cottage and recently bought 8 My Pillows for the beds. Everyone loved them!!

We don't use the cottage from November- April.

The cottage has no heat as it's just seasonal. Is it OK to leave the pillows on the beds during cold, sometimes freezing temps?

0
1 comment
Larry Taylor
Home Improvement Expert

Unfortunately, MyPillow product care doesn't provide answer to your question. It is better to contact MyPillow customer service via Contact Tab on Pissed Consumer website.

View
Comment
Cancel
Jim G Wyo

Why use foreign grown cotton?

Why does Mypillow use foreign grown cotton instead of cotton grown in U.S.A.? Surely there isn't that big of a difference in the quality of cotton.

And, how can you claim Mypillow is made in the U.S.A.? I'm sure our cotton farmers could use the business, here in America.

0
RICHARD E Crs

They are con-artists who will lie and use every deceptive means to get you to buy their overpriced junk.

Larry Taylor
Home Improvement Expert

The best way to get the answer is to contact MyPillow Customer Service and ask for assistance. Please find the company contact details below. 


MyPillow Customer Service

  • Mailing Address: My Pillow, Inc. 343 East 82nd Street Suite 102 Chaska, Minnesota 55318 United States


Please note that MyPillow Customer Service can be reached Monday-Friday 7AM-9PM and Saturday & Sunday 8AM-8PM CST.

View
Comment
Cancel
Larry C Wdq

My pillow came apart!

Got my pillow in 2012 and it has come apart in the pillow case how does one get anew one what do I need to show to use this products warrenty? Please help i like my pillow and I would like another!

0
1 comment
Larry Taylor
Home Improvement Expert


It is stated on the company website that MyPillow products come with a 10-year warranty on any workmanship and/or material defects. This warranty includes the pillow to not go flat and washing/drying. MyPillow will replace the defective product with a product of equal or greater value. MyPillow will cover all shipping charges. You should register your MyPillow following the link https://www.mypillow.com/guarantee-warranty to claim a replacement under the warranty.
If you need any assistance, you may try to reach out to MyPillow customer service directly via the Contacts tab on Pissed Consumer.

View
Comment
Cancel
c. b Shz

unaffordable pricing

Why are these so expensive can not afford on a fixed income and a senior who needs to get proper sleep

0
1 comment
Larry Taylor
Home Improvement Expert

According to the MyPillow website, there are multiple types of MyPillow and some combination offers that affect the pricing of the pillows. The least expensive MyPillow pillow is the Special Edition Supima Cotton pillow which sells for $39.99 with the MyPillow promo code. Please check out more details regarding this issue given in the article “Top 6 Consumer Questions to MyPillow Customer Support”.

View
Comment
Cancel
PatriciaA M Pdv

Pillow King size pillow, soft,medium or hard?

Does "My Pillow " come in soft, Medium or hard? I was asked by my Grandaughter & I didn't find a tag that said.

It takes 2 full days to dry 1 pillow.

So, I won't be washing them again. I'm not upset, I just won't dry them.

0
1 comment
Larry Taylor
Home Improvement Expert

The MyPillow website has instructions for product care. Please check them below: 


Wash

  • Cold or Warm on a regular cycle.
  • Use any detergent.
  • Do not use fabric softener.
  • Use extra spin cycles to lessen drying time.
  • Wash pillows with a full load of laundry (front-loading machines). Place 2 pillows in the washer to balance. If only 1 pillow, balance with towels (top loading machines).


Dry
  • Tumble dry with high heat.
  • No dryer balls or fabric softener.
  • Do not worry about over-drying.

View
Comment
Cancel
Joni M Xag

My Pillow

I bought my Pillow a couple of years ago and it was great but its deflated and now hurts my neck. Can I get my money back?

0
1 comment
Larry Taylor
Home Improvement Expert

The company website states that My Pillow Inc. will refund 100% of your purchase price (less shipping costs) for any reason within the first 60 days from the date you receive your original order. This refund will be processed within 30 days from the time they receive your returned product. However, MyPillow products have a 10-year warranty on any workmanship and/or material defects. This warranty includes the pillow to not go flat and washing/drying. MyPillow will replace the defective product with a product of equal or greater value. MyPillow will cover all shipping charges. In order to claim for a replacement under warranty you should fill in a warranty registration form on the company website.

View
Comment
Cancel
jo a Zqp

pillow care

How often should the pillow be washed?

0
1 comment
Larry Taylor
Home Improvement Expert

The MyPillow Product Care section states that laundering is recommended every 4 months, even if clean. If you have allergies, every 2 months or as often as needed. Please note that MyPillow 10-year warranty covers laundering.

 

  • Washing: Cold or warm on a regular cycle (not delicate). No fabric softeners should be used. Any detergent can be applied.
  • Drying: Tumble dry with high heat is recommended. No dryer balls or fabric softeners should be used. Do not worry about over-drying.

View
Comment
Cancel
Kelly S Pmw

Neck issues

Does anybody else have neck and shoulder issues since using my pillow? I don't know if it's coincidence or not.

0
1 comment
Larry Taylor
Home Improvement Expert

Unfortunately, the company official website does not provide any information regarding neck issues. However, it is stated that the Original MyPillow Premuim is the only MyPillow that allows you to choose from 4 different levels of support for maximum comfort and adjustability. The company uses a color-coded system to fit MyPillow to your individual needs (yellow, white, green and blue). You may find the fitting guide on mypillow.com. Please note that if your body is accustomed to sleeping on down or feather pillows, you should reduce one level of support. For example, if the chart recommends a “white” for you, drop one level to “yellow”.

View
Comment
Cancel
King Vsz

pillow

New pillow, should I put it in a dryer before first use?

0
1 comment
Larry Taylor
Home Improvement Expert

According to the company official website, laundering is recommended every 4 months, even if clean. If you have allergies, every 2 months or as often as needed. Please note that MyPillow 10-year warranty covers laundering. Tumble dry with high heat should be applied. No dryer balls or fabric softeners should be used. It is not stated that drying is recommended before the first use. However, it is mentioned that a customer should not worry about over-drying.

View
Comment
Cancel
Blake M Hkr

Ads

Is it true you're going to continue ads on the Laura Ingraham Fox show? If so, I'm not going to buy any of your products

0
1 comment
Larry Taylor
Home Improvement Expert

Please contact MyPillow Customer Service by phone at (800) 308-1299 or by email at orders@mypillow.com and ask for assistance with your issue. MyPillow Customer Service is available Monday-Friday 7AM-9PM and Saturday & Sunday 8AM-8PM CST.

View
Comment
Cancel
Barbara C Pnt

Defective pillow

How do I return it and get a new one. I have called customer service and they never call me back. Please have someone contact me at 815 245 ****.

0
1 comment
Larry Taylor
Home Improvement Expert

As stated on mypillow.com, all MyPillow Products come with a 10-year warranty on any workmanship and/or material defects. This warranty includes the pillow to not go flat and washing/drying. MyPillow will replace the defective product with a product of equal or greater value. MyPillow will cover all shipping charges. In order to claim for a replacement under this warranty, you should fill in a warranty registration form on the company website. 

A RMA (Return Merchandise Authorization) number is required for all returns and exchanges. You can obtain a RMA number by contacting MyPillow Customer Service by phone at (800) 308-1299 or by email at orders@mypillow.com. MyPillow Customer Service is available Monday-Friday 7AM-9PM and Saturday & Sunday 8AM-8PM CST. The RMA number should be on the packing slip and on the outside of the box, or else they will refuse the shipment.

View
Comment
Cancel
Jeanette S Mls

MyPillow Jingle

Who wrote the jingle, when did they write it and what genre would it be classified?

0
1 comment
Larry Taylor
Home Improvement Expert

Please try to reach out to MyPillow Customer Service by phone at (800) 308-1299 or by email at orders@mypillow.com for further assistance. Please note that MyPillow Customer Service can be reached Monday-Friday 7AM-9PM and Saturday & Sunday 8AM-8PM CST.

View
Comment
Cancel
John R Rgu
Verified Reviewer

Can I get normal Queen size without Deep corner pockets as the large pockets are way too big and gat...

Can I get normal Queen size without Deep corner pockets as the large pockets are way too big and gather up middle area of sheet

0
0 comments
View
Be the first to comment
Cancel
Issaiah Fmn

Does he sell The Tapestry of Jesus with the Lion of Judea

Does he sell The Tapestry of Jesus with the Lion of Judea?l have seen it in his background. It isn't listed

0
0 comments
View
Be the first to comment
Cancel
Load 7 more conversations

Need Advice from Real Consumers?

Ask consumers like you for honest recommendations and tips, or share your own experience to help others.

Ask community

Top Contributors

Andre L Pvo
Andre L Pvo
20 helpful comments
Scot Ybp
Scot Ybp
17 helpful comments
Harry S Rpn
Harry S Rpn
11 helpful comments
Trey P Cpr
Trey P Cpr
10 helpful comments

Community Stats

17.7K
Conversations
20.6K
Comments
93.2K
Members