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#16344

King MyPillow.

I washed my pillow and have ran it through the dryer probably ten times and it is still damp ? Help!

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by #2514662

Larry Taylor does not answer questions. He only posts scripture from The My Pillow website, and he does this for all questions as if he were the expert. I do not trust him as reliable.

by #1717400

The MyPillow Product Care page states that they recommend laundering every 4 months, even if clean. If you have allergies, every 2 months or as often as needed. Please note that MyPillow 10-year warranty covers laundering. 


Wash

  • Cold or Warm on regular cycle.
  • Use any detergent.
  • Do not use fabric softener.
  • Use extra spin cycles to lessen drying time.
  • Wash pillows with a full load of laundry (front loading machines).
  • Place 2 pillows in washer to balance. If only 1 pillow, balance with towels (top loading machines).


Dry
  • Tumble dry with high heat.
  • No dryer balls or fabric softener.
  • Do not worry about over-drying.

by #2078139

I had the save issue as Larry....pillow will not dry.....starting to turn black from being damp for so long. :(

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Question:
#141387

Is mypillow going out of business?His commercials say once this product is gone that's it, no more of that product. Seems like he is selling off everything and not manufacturing anymore. Is my hunch accurate?

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by #2352593

I'm judging by the many Q's and Lack of A's that your assumption may be correct. I'm just trying to see if my slippers are machine safe and NOBODY KNOWS HERE ??

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Question:
#137204

Hiw do I wash my pillow slippers?My home burglarized and my new my pillow “my slippers” were vandalized by pouring a foul liquid in them. Is there a way for me to clean them?

They are the best slippers I’ve owned. I wore them every day the one week I had them before they were vandalized. They were a gift from my elderly parents. I was forced to move away from my family when I becoming a victim of domestic violence and stocking.

These slippers eased the physical pain from damage done by my stocker while helping me feel closer to my family and less alone. I would very much like to be able to enjoy them again.

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Answer:
by #2548527

Hi, so sorry for your terrible experience. Since they aren’t usable, you can’t do worse by washing them. I’d hand wash, possibly use “Zero Odor” or some such product, and maybe Castile liquid soap? Rinse well, and stuff with towels to blot out as much water as possible. Air dry, and maybe use a blow dryer on the inside once they’re more dry to get completely dry. A suede brush would help restore the outside . That’s my thoughts, hope it helps.

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Question:
#50815

how do i wash it.

blood stain

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Answer:
by #1925777

According to MyPillow FAQs the washing instructions are:
  • cold or warm on regular cycle,
  • use any detergent,
  • do not use fabric softener,
  • or Top Loading Machines - place 2 pillows in washer to balance. If only 1 pillow, balance with towels,
  • for Front Load Machines - wash pillows with a full load of laundry.

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Question:
#26172

Do you have to put mypiillow in the dryer before using?

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Answer:
by #1799649

According to the MyPillow FAQ section, after washing MyPillow products, you should dry them considering the following recommendations:
  • tumble dry with high heat;
  • no dryer balls or fabric softener;
  • use extra spin cycles to lessen drying time;
  • do not worry about over-drying.

You can find more details about how to wash and dry the MyPillow products on the MyPillow product care page or by contacting the MyPillow customer service at 1-80*-308-1299.

by #2028082

Yes, this is in the instructions that I received with my pillows. The pillows fluff up a LOT. Yes, 15 minutes in the dryer prior to use.

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Question:
#25326

Can my pillow be replaced?My pillow came apart in the dryer and the stuffing clogged up my vent and created quite a mess. Can you replace it?

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Answer:
by #1785357

According to the MyPillow Warranty policy, MyPillow products have a 10-year warranty on any workmanship and/or material defects. The company guarantees to replace the defective product with a product of equal or greater value. The company should also cover all shipping charges.
MyPillow FAQ section also contains the wash & dry recommendations:
  • launder every 4 months
  • launder every 2 months if you have allergies

Wash:
  • Cold or Warm on a regular cycle (not delicate)
  • use any detergent
  • do not use fabric softener
  • place 2 pillows in the washer to balance (top loading machines). If only 1 pillow, balance with towels
  • wash pillows with a full load of laundry (front load machines)

Dry:
  • tumble dry with high heat
  • no dryer balls or fabric softener
  • use extra spin cycles to lessen drying time
  • do not worry about over-drying

To get more information about the pillow replacement and caring, please contact the MyPillow customer care team by phone at 1-80*-308-1299 or by email at orders@mypillow.com. Customer Service Department is available:
  • Monday-Friday 7AM-9PM CST
  • Saturday & Sunday 8AM-8PM CST

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Question:
#21926

Can my pillows be kept in freezing temperatures?We have a lake seasonal cottage and recently bought 8 My Pillows for the beds. Everyone loved them!!

We don't use the cottage from November- April.

The cottage has no heat as it's just seasonal. Is it OK to leave the pillows on the beds during cold, sometimes freezing temps?

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Answer:
by #1748864

Unfortunately, MyPillow product care doesn't provide answer to your question. It is better to contact MyPillow customer service via Contact Tab on Pissed Consumer website.

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Question:
#15723

Why use foreign grown cotton?Why does Mypillow use foreign grown cotton instead of cotton grown in U.S.A.? Surely there isn't that big of a difference in the quality of cotton.

And, how can you claim Mypillow is made in the U.S.A.? I'm sure our cotton farmers could use the business, here in America.

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Answer:
by #1845695

They are con-artists who will lie and use every deceptive means to get you to buy their overpriced junk.

by #1717402

The best way to get the answer is to contact MyPillow Customer Service and ask for assistance. Please find the company contact details below. 


MyPillow Customer Service

  • Mailing Address: My Pillow, Inc. 343 East 82nd Street Suite 102 Chaska, Minnesota 55318 United States


Please note that MyPillow Customer Service can be reached Monday-Friday 7AM-9PM and Saturday & Sunday 8AM-8PM CST.

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Question:
#15204

My pillow came apart!.

Got my pillow in 2012 and it has come apart in the pillow case how does one get anew one what do I need to show to use this products warrenty? Please help i like my pillow and I would like another!

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Answer:
by #1717403


It is stated on the company website that MyPillow products come with a 10-year warranty on any workmanship and/or material defects. This warranty includes the pillow to not go flat and washing/drying. MyPillow will replace the defective product with a product of equal or greater value. MyPillow will cover all shipping charges. You should register your MyPillow following the link https://www.mypillow.com/guarantee-warranty to claim a replacement under the warranty.
If you need any assistance, you may try to reach out to MyPillow customer service directly via the Contacts tab on Pissed Consumer.

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Question:
#13156

unaffordable pricing.

Why are these so expensive can not afford on a fixed income and a senior who needs to get proper sleep

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Answer:
by #1717404

According to the MyPillow website, there are multiple types of MyPillow and some combination offers that affect the pricing of the pillows. The least expensive MyPillow pillow is the Special Edition Supima Cotton pillow which sells for $39.99 with the MyPillow promo code. Please check out more details regarding this issue given in the article “Top 6 Consumer Questions to MyPillow Customer Support”.

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