MyPillow
MyPillow Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
MyPillow average 1.9 star rating from 986 reviews, 63% would recommend, with a 78% unfavorable share; consumers are mostly dissatisfied and often seek refunds.
Key Takeaways for Future Customers
- Expect mixed quality; check recent MyPillow reviews before buying.
- Prepare for slow shipping and possible billing or order issues.
- Customer service and returns may require persistence; refunds can be partial.
Negative Feedback / Risk Areas
- Frequent customer complaints about poor quality, false advertising, and product failures.
- Recurring issues with refunds, exchanges, cancellations, and expensive return fees.
- Order delays, missing items, and unresponsive customer service.
Positive Feedback
Some customers praise comfort, sheets and slippers, and a few report good service resolving orders.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
MyPillow average 1.9 star rating from 986 reviews, 63% would recommend, with a 78% unfavorable share; consumers are mostly dissatisfied and often seek refunds.
Key Takeaways for Future Customers
- Expect mixed quality; check recent MyPillow reviews before buying.
- Prepare for slow shipping and possible billing or order issues.
- Customer service and returns may require persistence; refunds can be partial.
Negative Feedback / Risk Areas
- Frequent customer complaints about poor quality, false advertising, and product failures.
- Recurring issues with refunds, exchanges, cancellations, and expensive return fees.
- Order delays, missing items, and unresponsive customer service.
Positive Feedback
Some customers praise comfort, sheets and slippers, and a few report good service resolving orders.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My pillow
No call back at this time….7/3/26.
Not a good sign….we’ll see what happens on Monday after the holiday…………………………
The National Sleep Foundation who supposedly recommends the My Pillow is a fraud.
- - Ads claim it's NSF's top pillow; the reviewer alleges NSF was founded by My Pillow for false advertising and notes high price.
The advertisements for the My Pillow claim it is the number one pillow recommended by the National Sleep Foundation. Of course it is.
The only products recommended by the National Sleep Foundation are the My Pillow products and that is because the National Sleep Foundation was founded by the My Pillow company for the purpose of being able to engage in what many would call false advertising. Why would anyone pay over $100.00 for a pillow sight unseen when you can purchase the best pillows on the market from Wall Mart or Bed Bath and Beyond for under $25.00? Furthermore, the head of the My Pillow company claims to be a "sleep expert".
Really? Where did he obtain his "degree"?
Buyer Beware - Mattress Topper
- - Arrived with a tear and glue marks; defect evident.
- - Donation-based replacement offered; return shipping or cutting it up was at customer's expense; 20% refund.
I have to say, buyer beware. I ordered the mattress topper and it arrived with a tear.
The same day it arrived I sent customer service a photo, and also showed where part of the topper had been glued. Who ever shipped it knew there was a problem. The topper is vacuum sealed and I could not imagine getting it back into the box. The resolution from customer service was to donate it to Salvation Army or Goodwill, get a receipt and they would send a new one.
My problem is that I live in a small town in Colorado. We only have Habitat for Humanity and they do not accept soft bedding donations. The closest Goodwill/Salvation Army is a 2 hour drive each way. Their solution to this was for me to ship it back at my expense.
They also said I could cut it up into small pieces to ship it back at my expense. Long story short is we settled for a 20% refund. You need to be aware that if you get a defective topper, it will become your problem. I have their pillows and now the topper which is usable and comfortable, but I am not sure how long it will last with the tear.
Very poor quality control and totally unsatisfactory customer service. It is unimaginable that they would send out a product with a defect that they tried to glue back and make it the problem of the customer.
- Product comfortable
- Ship defective product
- Did not care
- Return shipping at my expens
Preferred solution: Full refund
You did not mention that while on hold, you will have to listen to "Amazing Grace" repeatedy the whole time. This guy is a 100% phony and should be jailed. Did you know that all retailers kicked him out.
Replying to
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever got a call back ! Pictures were sent!
No call back yet, pictures were sent order filed under wrong phone number! Correct number is:
Max Bonkoski
863-399-****
Perry, Oklahoma
Pillow came apart in the roll type dryer. Caught all around drum, on everything.
- - Pillow came apart in dryer; fill spread into filter.
- - I need the address to mail the tag.
- - Want XL king high lift pillow; I will pay difference.
Paragraph above tells how my pillow came apart in the dryer. Since its a vertical spin, tha fill got in the filter, in and all around drum, probably more under the drum.
You told me to mail the pillows tag to you. I need an address to mail it to.please send it to me. I want an XL king high lift pillow.
I will pay the difference. He gets the first one then Ill order mine.
User's recommendation: Buy one you’ll never go back to cheap thin pillows
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Phoenixville, Pennsylvania
Poor quality for the price
The My Pillow was high priced and upon closer examination was of poor quality. Weak stitching and thin materials caused me to stop using it quickly. My dog sleeps on it now...
Pass on it
User's recommendation: Pass on it
Benton Harbor, Michigan
Coffee order
Checking my order as I have not yet received an email. Per rep, it should ship soon with an email to follow.
- Comfort
- Listening to elvis
Preferred solution: I was just checking since no email was received with order number
Yorkville, Illinois
My Pillow Percale Sheets
- - Two sets of My Pillow Percale Sheets bought under a year ago.
- - They fray, rip, and shrink, so they won't fit.
- - A 10-year guarantee offers replacements.
I bought two sets of My Pillow Percale Sheets less than a year ago. Keep in mind they have a 10-year guarantee.
Both sets are fraying, ripping and shrinking so badly they won't fit the mattresses anymore. I wash them in warm water and dry them on low heat. These things are pure garbage.
I contacted the company, and they said they would send me new sets of sheets. My comment to them was, "Why would I trade the garbage I have for more garbage?" Don't buy these sheets under any circumstances even if they are on sale.
User's recommendation: Stay away from this company.
Towel that is not a good towel
- - The pillows fell apart in a few months and squished flat.
- - Not good for business.
- - The rest of the towels are fine, but this one isn't.
Fell apart in a few months not what I expected from my pillow got the pillows and they squished down to flat not good for business.
Mr S Wells
The rest of the towels are fine but not this one and fix the pillows.
Thank you
User's recommendation: Got these towels about a year ago and it feel apart a few months later I wasn’t going to bother with this but I feel someone there should know this is not the quality I thought I was getting from my pillow
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Santa Cruz, California
Resolved: Great customer service
I tried to order online but the online option did not work for us, so I had to order through customer service
Melbourne, Florida
Never trust Fox or Hannity my pillow scam
- - The reviewer cites nonstop My Pillow ads on Fox and Hannity.
- - Returned pillows were not refunded; a lawyer says suing over $140 isn’t worth it.
Fox had non stop ads for this My Pillow garbage and Hannity on his radio show pushing this pillow scam. JC Penny's has much better pillows and even Target.
Hannity on Fox would sell his own mother if the price was right. 20 percent off they gave us no discount. We sent them back and they never refunded us the money. Our Lawyer said not worth suing My Pillow there are lots of lawsuits against him right now it would take us months to even get into court.
Not worth it for $140 in pillows.The lawyer said we should sue Fox and Hanninty for pushing this scam. Lol.
User's recommendation: Don't buy anything from My Pillow you will be sorry.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing item from order
Email about my order said item was delivered and its not here. Please help me and find this item.
It is the bolster pillow. Thanks
Preferred solution: What I ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRun fast from My Pillow
- - Charged $116 for pillow and towels; delivery listed to an unknown person.
- - CS refused refund for a lost order; replacement offered; dispute filed.
RUN, AND FAST . .from these people.
I felt an obligation to do business with My Pillow because of Mike Lindel's support of President Trump. That was a huge mistake. On September 12, I ordered a pillow and some towels. The price of $116 was immediately charged to my credit card.
Two and a half weeks later, on October 1st., I received an email from My Pillow that my package had shipped using USPS, and tracking showed that it would be delivered on October 6. On October 6, tracking showed that package had been delivered "to an individual ". That "individual " was not me, and the package was NOT in my box, nor could I find that "individual ". So I called MyPillow customer service to report this and was told that I'd have to wait until the next day before anything could be done, and to call back the next evening.
In the meantime, I submitted a report to USPS on Monday evening, and one of USPS representatives called me on Tuesday and said they'd check on this and call me on Wednesday. . .and of course, I never heard from USPS again. So Wednesday evening I called MyPillow customer service again and explained what had happened, and she transferred me to her supervisor.
The supervisor came on and started babbling about being out of stock of the pillow I had ordered and would it be OK to substitute a better pillow. I asked her about the lost order and told her I had already waited 3 weeks and just needed a refund. Supervisor tells me that no refund . .
.a lost order is just re-shipped. At that point, there were too many questions unanswered. . .too much of a shady transaction.
I told the supervisor what she could do with her sloppy business practices and called my credit card company and filed a dispute against the charge.
So, save yourself this huge headache . .and run away from this company.
- Long delivery time and horrible customer service
Preferred solution: Full refund
User's recommendation: Save your time and money
Pasadena, California
Unusual return
- - Ordered a Cal King 3.5 years ago for a retirement home.
- - They would not exchange the unopened Cal King for a Queen.
I ordered a Cal King 3.5 years ago in anticipation of going to a retirement home. As it turns out, a Cal King does not fit in the room.
I requested a change to a Queen, but they would not exchange it even though it is still in the original package. Sorry that I cannot change.
Not good customer service. Sorry.
- Very nice company
- Lack of personal touch
Preferred solution: Cchangeover
User's recommendation: It’s nice to understand customers dilemma and make exceptions
Columbus, Indiana
Lay down real good I’m happy
I am happy they did goodI said all I needed to say take 100 words CC now youre gonna make me a Pissed Customer
Medina, Ohio
My order
I want my pillows I ordered and I DID NOT say I was pissed.no im not I just want my pillows . Send them today.
form.responsly.com/f/egEVZMyk
About
Michael J. Lindell is an Inventor, Manufacturer as well as CEO of Mypillow. Over 10 years ago he faced a problem of pillow going flat and decided to solve it. Michael began to learn sleeping disorders and research pillows intended to create the best ones on the market. Currently, Mypillow directly employs over 600 people. MyPillow is based in Michaels home state of Minnesota. The company designs and manufactures Premium Pillows, Toppers, Pet Beds as well as Accessories. It sells its products online providing a number of quality guarantees.
MyPillow is ranked 76 out of 633 in Bed and Bath category
USA, Worldwide
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form.responsly.com/f/egEVZMyk
Thank God! I have not seen his commercials lately! I hope he goes out of business soon!
Karma will come for you ten fold, for hoping this man loses his business. When bad things start happening, remember your vile words.
Already tired of his stupid commercials!!!! I can't believe Fox News still has him on. After all these years!!!!!!!
I have purchased many of My Pillows products and have been very happy with them. My children have also purchased many of these products and have been very pleased with them.
I gave each of the children Christmas gifts from My Pillow and they were great gifts. Plan to buy more.
After all these years Mike Lindell still advertising this *** Stay off Fox News!!!!! I wished he would go out of business!!!!!
I wish the same for you but you probably don’t have a business. You probably suck off the system
After all these years this SOB is still on with his obnoxious commercials! Unbelievable!!!
All these complaints about his stupid commercials! I couldn't agree more!
I wish this guy would stay off fox news! And the other other networks too!!!!
Agreed. About all these people who hate this commercial has I do!
Every time I turn on Fox News that SOB is always on! About ready to sue this SOB I just can't stand Mike Lindell and his annoying pillow commercials!!!!!
Already sick to death of you mile lindell and your annoying pillow commercials!!!! Please stay off fox news!!!!!
About ready to sue mike lindell and his pillow commercials!!! His commercials are constsantly over played on fox news!!!!!
MyPillow is a ripoff. I ordered two pairs of sippers advertised heavily by Mike Lindell, size 8 for which I paid $113.
What arrived were slippers with such tiny interiors that I could hardly force my hand, let alone feet, in.
When I returns them, I received just $80 in refund. My Pillow kept $33, or 30% of my money.
Anybody who buys his products should get what ever pain they desevr! He is constantly on Fox News shown three times in hour!
Anytime , when a holiday coming he is constantly!
Guess Mikey is not making enough money! I can't stand him!!!
My name is Deb, and I ordered his pillows. I think you need to learn what the meaning of REVIEW means. Its not wishing pain on people dumb ***
All these complaints... I'm sick Mike Lindell on Fox News and the News Max Channels!
I wished they would ban this commercial! I hate this con man!!!
Actually sick of Mike Lindell and his horrible pillow commercials! Constantly over played on Fox News Max!
Never heard any one I know who bought their pillows and didn't complain about them basically being junk and heard this about some of their other products.
Actually I wish Mike Lindell would stay off Fox News and News Max!!!!
Actually this site worthless. It just a complaint site.
The best option would be. Go to the BBB and file your complaint!