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MyPillow Reviews
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MyPillow Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer
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I just left Kohls, which in my city is a very important department store, and I have shopped there for years. I walked in with my Kohl's charge card, asked to speak to their manager, and asked her to cut my Kohl's charge card in 1/2. I told her I would never...
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Featured
ID
Pros
- I love my pillow
The advertisements for the My Pillow claim it is the number one pillow recommended by the National Sleep Foundation. Of course it is. The only products recommended by the National Sleep Foundation are the My Pillow products and that is because the National Sleep...
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702 comments
PissedConsumer2076145
#2076145
Agreed. I see where Fox news just had to bring that SOB back on!!!!!
Way to go Fox news!!!!!!!!!!!!!
I hate this guy!!!!!!!!!!!! He is a fraud!!!!!!!!
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ID
Service
Mypillow Advertisement
Reason of review
Not as described/ advertised
Where is my pillow
He explained to me that it was 10 to 14 days delivery I'm way too early, so it was my fault. And he explained all the details to me again I was just anxious to get my pillow what can I say
User's recommendation: I was happy with my results.
ID
Location
Dubuque, Iowa
No customers care no service. I’ve been trying to contact them on a return and I get no satisfaction
Poor service they dont return my phone call I am waiting to return a package and they wont give me any service
ID
Location
Tacoma, Washington
Pissed customer
You could start by answering calls like you use to 24/7 Now you only answer for sales which is a big dent in your customer service I would like a call fro Your customer service department asap, my number is 949 201-**** If I dont answer leave a voicemail with a number to your customer service department that answers Thank you
ID
Location
Upland, California
Refund/scam
100% money back guarantee... except you don't get all your money back, if you ever get any. It's been a month and still, I've not got mine. Now that I see how their customer service (doesn't) work, I will not be placing any future orders. I guess, if I ever want to see (a portion of) my refund, I'll have to file a small claims against them. Horrible experience. If you email them, they just play dumb and pretend you hadn't already got an RMA and sent the product back... WOW, other online companies process returns in days, or even hours... NO EXCUSE.
User's recommendation: Shop elsewhere.
ID
Location
Houston, Texas
New Reviewer
Trying to return with no luck!
I purchased slippers and the spray to protect them. Spray never came, and I needed to return the slippers because of size. Called several times and was told they were very busy and someone would get back to me. I E mailed them and got a E mail that said the same. More than three weeks ago! Your service stinks!!!! I will not be buying anything from this company again! Very disappointing and expensive experience, that will never happen again!
User's recommendation: Go shopping to a store that won't take advantage of you.
ID
Location
Grand Island, New York
Loss
$110
Preferred solution
Full refund
New Reviewer
I can’t talk to anyone. No information on how to refund or send back a product that is not acceptable
I cant talk to anyone. No information on how to refund or send back a product that is not acceptable
ID
Location
Tacoma, Washington
Pros
- Wrong discription
Cons
- Horrible costumer service
Preferred solution
Full refund
New Reviewer
Exchange gift
I received these slippers for Christmas. They sent two of the same color when I wanted 1 gray and 1 black. I need a smaller size. I have called or written 4-5 times. Your return calls go to spam. There is no caller ID. I am extremely dissatisfied with the lack of investment in correcting the problem. This is a very poor representation of your company. Please resolve this issue. Robyn Smith robynrn@***.net 717-413-****
User's recommendation: Be careful about ordering unless you are very sure of what you want.
ID
Location
Lancaster, Pennsylvania
New Reviewer
LIES LIES LIES
Update by user Jan 19, 2022
NOTHING FROM THE COMPANY
Original review posted by user Jan 19, 2022
I AM A RECOVERING ADDICT WHO GOT HONEST WITH MYSELF AND PEOPLE.IT SEEMS THAT MIKE LINDELL IS IN RECOVERY BUT HAS NOT YET TO BE HONEST,HE IS MAKING A LOT OF MONEY IF HE GOT HONEST HE WOULD BE BROKE .HE IS RIPPING PEOPLE OFF WITH HIS PRODUCTS,WHICH ARE VERY POOR.CUSTOMER SERVICE IS THE WORST I HAVE EVER HAD TO DEAL WITH.BLAMES EVERYTHING ON CANCEL CULTURE.I WILL NOT BUY ANYTHING FROM MY PILLOW AGAIN. SO MIKE I THINK YOUR TIME IS OVER .TIME TO GET HONEST AND SAY GOODBYE WHILE YOUR STILL AHEAD..LIES,LIES LIES. User's recommendation: NEVER BUY FROM MY PILLOW.
ID
Product
Mypillow Pillow
Cons
- Pillow does not do as advertised
Preferred solution
BEEN WAITING TWO WEEKS TO GET A RETURN CALL TO CLAIM A WARRANTY ON A VERY POOR PRODUCT.NO PROBLEM IF YOU CALL AND WANT TO PLACE AN ORDER.
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The worse pillow ever. Overpriced and cheap
The pillow is overpriced and cheap. Too much false information about the product. I woke up with neck pain.
User's recommendation: Don’t buy it.
ID
Location
Miami, Florida
Pros
- Over priced
Cons
- Misleading advertising
New Reviewer
My Pillow was ordered and delivered 3/23/2018
I put it in the washer, and it blew apart. What happened to the 10-year guarantee and how DOES SOMEONE GET IN TOUCH WITH THE PILLOW.COM PERSON/?????? There's NO ONE to answer any questions, phone calls are taking 72 hours to answer, CRAZY tHERE IS NO HELP AT THIS SITE AND MY PILLOW SHOULD NOT HAVE BLOWN UP IN THE WASHER, or anywhere else w/o someone to help replace it...
User's recommendation: NO - THERES NO WAY TO REACH ANYONE FOR HELP- NO...MY ORDER #IS12121**** BECAUSE I DIDN'T SAVE IT ON THIS PC...
ID
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerTerrible Pillow
I ordered two king pillows from MyPillow. When I received the pillows I realized they were filled with a lot of golf ball size pieces of foam rubber. The pillows have a terrible feel and are very poor quality. I immediately began the process of returning the pillows for a refund. Unfortunately, that is not a customer friendly process. Sadly, I will not be reimbursed for the delivery charges, nor for the return charges. So I'm going to lose about $20.00 for the experience. The next day I went to Target where I found and purchased two king pillows that were cheaper and much better than the pillows from MyPillow. Target has 5 different qualities of pillows ranging from inexpensive to expensive pillows. But even the cheapest pillows at Target are superior to the pillows from MyPillow.
User's recommendation: Do not purchase pillows from MyPillow.
ID
Cons
- Very poor quality pillows
Loss
$20
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCannot receive my products
Cannot receive my products. I ordered two pillows on December 9. I have ordered a total of 10 pillows from you all. I have received all of them with no problems. I have not received the ones from December 9. However I dont believe its you I think it is FedEx. Im tired of waiting FedEx wont help me can you please do something. Thank you Pamela Helton. 740590****
User's recommendation: Can’t get in touch with customer service.
ID
Cons
- Customer service
Loss
$65
Preferred solution
Let the company propose a solution
Products and order accuracy
Slippers are terrible, they are very heavy for slippers. More like low cut work boots. The fake fur inside shrinks the size by at least 1/2. The heel breaks down very quickly. Overall the slippers suck. Order accuracy is terrible. We ordered two Giza Cotton pillow cases in striped lake blue and received sage flannel. Not a huge issue but My Pillow requires me to pay postage to return their mistake. I will never shop there again.
User's recommendation: Stay away.
ID
New Reviewer
Can't believe prices of pillows
Cant believe you are giving away pillows that we purchased many of at a fraction we paid for same pillow
ID
Location
Grand Rapids, Michigan
Preferred solution
Let the company propose a solution
New Reviewer
Exchange gift
No one answered my call. Its difficult to deal with your company. Difficult to reach a live person. Please call me to resolve this issue. 717-413-****
User's recommendation: Poor customer service.
ID
Location
Lancaster, Pennsylvania
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ok boomer