Maisen Ynf
map-marker Coal City, Illinois

Called to try and resolve an issue with my order but keep getting disconnected. Is My Pillow going out of business because of their lumpy pillows or is it just poor management?

Tried calling customer service but keep getting disconnected. The pillows I received are cheap and lumpy when the ad said they were high quality. I should have known it was a scam .!
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User's recommendation: Buy from a reputable company and avoid this company who refuses to stand by its product.


The National Sleep Foundation who supposedly recommends the My Pillow is a fraud.

The advertisements for the My Pillow claim it is the number one pillow recommended by the National Sleep Foundation. Of course it is. The only products recommended by the National Sleep Foundation are the My Pillow products and that is because the National Sleep Foundation was founded by the My Pillow company for the purpose of being able to engage in what many would call false advertising. Why would anyone pay over $100.00 for a pillow sight unseen when you can purchase the best pillows on the market from Wall Mart or Bed Bath and Beyond for under $25.00? Furthermore, the head of the My Pillow company claims to be a "sleep expert". Really? Where did he obtain his "degree"?
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Reason of review:
Not as described/ advertised

All these complaints about his stupid commercials! I couldn't agree more!

I wish this guy would stay off fox news! And the other other networks too!!!!


Agreed. About all these people who hate this commercial has I do!

Every time I turn on Fox News that SOB is always on! About ready to sue this SOB I just can't stand Mike Lindell and his annoying pillow commercials!!!!!


Already sick to death of you mile lindell and your annoying pillow commercials!!!! Please stay off fox news!!!!!


About ready to sue mike lindell and his pillow commercials!!! His commercials are constsantly over played on fox news!!!!!


MyPillow is a ripoff. I ordered two pairs of sippers advertised heavily by Mike Lindell, size 8 for which I paid $113.

What arrived were slippers with such tiny interiors that I could hardly force my hand, let alone feet, in.

When I returns them, I received just $80 in refund. My Pillow kept $33, or 30% of my money.


Anybody who buys his products should get what ever pain they desevr! He is constantly on Fox News shown three times in hour!

Anytime , when a holiday coming he is constantly!

Guess Mikey is not making enough money! I can't stand him!!!


All these complaints... I'm sick Mike Lindell on Fox News and the News Max Channels!

I wished they would ban this commercial! I hate this con man!!!


Actually sick of Mike Lindell and his horrible pillow commercials! Constantly over played on Fox News Max!


Never heard any one I know who bought their pillows and didn't complain about them basically being junk and heard this about some of their other products.


Actually I wish Mike Lindell would stay off Fox News and News Max!!!!

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Buyer Beware - Mattress Topper

MyPillow - Buyer Beware - Mattress Topper
MyPillow - Buyer Beware - Mattress Topper
MyPillow - Buyer Beware - Mattress Topper
I have to say, buyer beware. I ordered the mattress topper and it arrived with a tear. The same day it arrived I sent customer service a photo, and also showed where part of the topper had been glued. Who ever shipped it knew there was a problem. The topper is vacuum sealed and I could not imagine getting it back into the box. The resolution from customer service was to donate it to Salvation Army or Goodwill, get a receipt and they would send a new one. My problem is that I live in a small town in Colorado. We only have Habitat for Humanity and they do not accept soft bedding donations. The closest Goodwill/Salvation Army is a 2 hour drive each way. Their solution to this was for me to ship it back at my expense. They also said I could cut it up into small pieces to ship it back at my expense. Long story short is we settled for a 20% refund. You need to be aware that if you get a defective topper, it will become your problem. I have their pillows and now the topper which is usable and comfortable, but I am not sure how long it will last with the tear. Very poor quality control and totally unsatisfactory customer service. It is unimaginable that they would send out a product with a defect that they tried to glue back and make it the problem of the customer.
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  • Product comfortable
  • Did not care
  • No warranty
  • Quality control
Reason of review:
Damaged or defective

Preferred solution: Full refund


I just bought one,and can’t sleep on it my back is hurt and all my body gets hot. I don’t what to do and I spent a lot money on it


Thank you. This rules out My Pillow. Bad customer service is a show stopper for me.


Thanks. Sorry for your loss.

Just happened to me in a different industry. I do have their pillows & favor them but I was going to purchase this, after research, NOT now.


I bought the mattress topper and it is terribly uncomfortable, I gave it a fair shot but wound up ripping it off the bed at 2 in the morning it was so firm. I went to return it too and the cost is $$.

I have a call into a local church that does mission work to see if they want it.

But I will disagree with one point- it does have a warrenty- you just have to fill it out, you only have a short window of time to do so though. I'm wondering if that may be the underlying issue.


I have found this product to not help with my back problems...I wake up with back pain so it apparently is not as effective for this problem as memory foam is...which I newly ordered elsewhere


I'm So Glad that I found this before I ordered this item!! Saw the infomercial and thought I'd give it a try.

Found this review and Boy! Did it ever change my mind!!

Long story short, IF I do purchase this item it will be from a store! That way if I need to return it, No Problem!


Thanks you saved me from ordering one. Will look for less A less expensive unit.

Thank you so very much for your honest input and the pictures were helpful. If the customer service is that bad I will have nothing to do with the topper or the pillows.


Never would recommend or buy again.....a bag of foam pieces. I am not pissed. Just want people to know you can buy much better pillows, cheaper, elsewhere.


What topper do you sugest thats cheaper and good quality... and really comfortable


Thank you for your pictures. I tried it out and thought "what's the big deal ,this pillow is not comfortable!" Now that I've seen pictures of the matress topper I'm not buying that either!

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Ree T Yak

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Verified Reviewer
| map-marker Littleton, Colorado

My Pillow does not make their mistakes right

MyPillow - My Pillow does not make their mistakes right
MyPillow - My Pillow does not make their mistakes right
MyPillow - My Pillow does not make their mistakes right
MyPillow - My Pillow does not make their mistakes right
MyPillow - My Pillow does not make their mistakes right
I have never been more disappointed in a company or customer service. I ordered a mattress and foundation from My Pillow. We received the foundation in defective condition. First of all, the parts were not contained and were all over the box and several were missing. Secondly, It did not fit together right, even after watching their video. We decided to rigged it so we could go ahead and use it since I didn't have a bed, having already sold mine. When we attempted to put the slats on, they were about 1 inch too wide for the foundation and 5 inches to short lengthwise (the slats were encased in material). I called their customer service and was asked to send pictures, which I did. They sent an email telling me I could donate the topper, which is not the problem. I called them and spent several minutes waiting, just to be told that they would send a new foundation out. We are in our 70's and live in a townhouse which has 3 floors and FedEx delivered to our garage. We had already carried the box up and were not interested in doing that again. We asked for a refund and they could come get the other one if they so desired. This was their solution: Feel free to donate it to a charity and get a receipt to send to them before sending a refund. I asked: Why would I take all that part, carry it down three floors, rent a truck and take it to a charity for their opportunity to deal with a defective platform foundation, which they will just have to dispose of? The answer: That is what Mike wants and they will take it. That is just ridiculous. My Pillow claims to have the best customer service on earth, yet they don't listen nor understand what the customer is needing when it was their fault the problem existed in the first place. We have given up and have held the foundation together the best we could with braces and our own screws (many were missing from them), cut the slats down to fit the bed and have placed the mattress. This truly is ridiculous and so uncaring by this company and I would NEVER recommend them to anyone, ever. These are the kind of people that make Christians look bad to the world. My Pillow, you should be ashamed of the way we have been treated.
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User's recommendation: Stay away from this company.


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Verified Reviewer
| map-marker Sylva, North Carolina

Wonderful customer service