MyPillow Reviews

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I just left Kohls, which in my city is a very important department store, and I have shopped there for years. I walked in with my Kohl's charge card, asked to speak to their manager, and asked her to cut my Kohl's charge card in 1/2. I told her I would never...
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42 comments
#2088220

Good for you for standing up to these companies that stopped selling an American made product. There aren’t many of them .

I have been checking to see where a product is made, some don’t even say, I’m not buying anything that is made in China . Enough is enough

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2 5
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ID
#2388439 Review #2388439 is a subjective opinion of poster.
Pros
  • I love my pillow
Most helpful review

The advertisements for the My Pillow claim it is the number one pillow recommended by the National Sleep Foundation. Of course it is. The only products recommended by the National Sleep Foundation are the My Pillow products and that is because the National Sleep...
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702 comments
#2076145

Agreed. I see where Fox news just had to bring that SOB back on!!!!!

Way to go Fox news!!!!!!!!!!!!!

I hate this guy!!!!!!!!!!!! He is a fraud!!!!!!!!

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ID
#588205 Review #588205 is a subjective opinion of poster.
Service
Mypillow Advertisement
Reason of review
Not as described/ advertised

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

1.0
I have been trying for 3 days to get through to customer service. Each time I call the estimated wait times are over 1 hour and 40 something minutes or over 2 hours. I call and push the number to make an order and they pick up in less than a minute. That is wrong, if...
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ID
#3106783 Review #3106783 is a subjective opinion of poster.
Cons
  • Poor customer service
Loss
$103
Preferred solution
Full refund

Follow up

My Pillow sent me a return mailing label and I returned the defective towel to My Pillow two days ago.

User's recommendation: Contact the company directly.

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ID
#3106352 Review #3106352 is a subjective opinion of poster.
Location
Edmond, Oklahoma

Terrible service

1.0
StayTrying to return slippers. You have to get an RMA number or they wont accept the return. Well, Ive been on hold waiting for customer service to answer for one hour and 25 minutes!! I wonder if they ever answer,?! What as am this company is.

User's recommendation: Stay away. Run away.

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ID
#3101894 Review #3101894 is a subjective opinion of poster.
Location
San Jose, California

About Had It With Your Annoying Commercials!!!!!

After watching Fox News they now show that annoying pillow three times every hour on the hour! A few months ago guess Mike Lindell was mad at Fox and pulled his ads for a while. A shame it wasn't permanent!!! I thought News Max was just as bad! D@***n you Lindell!!!
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Helpful 4 Not helpful 0
ID
#3098826 Review #3098826 is a subjective opinion of poster.
Location
Fort Wayne, Indiana

To order

I made an order I am still waiting for I didn't contact you yesterday other time . If I get another email from you calling Mr a passed consumer then I will be passed
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ID
#3085740 Review #3085740 is a subjective opinion of poster.
Location
Secaucus, New Jersey

Too long of a wait on the phone for customer service. Ordering was a lot quicker.

I just want to know when I will receive the 2 pillows that I ordered. Ben Clark 1131 C Street Sacramento, CA 95814 +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

User's recommendation: I got my pillows. Thank you.

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Helpful 1 Not helpful 0
ID
#3082303 Review #3082303 is a subjective opinion of poster.
Location
Sacramento, California
New Reviewer

To find out what's taking so long to get my my pillow that I ordered

I was just wondering what is taking so long to receive my pillowI ordered it weeks ago you say its me right in the United States in Minnesota right in Wisconsin I wonder what is taking so long
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ID
#3076744 Review #3076744 is a subjective opinion of poster.
Pros
  • See above
Preferred solution
Deliver product or service ordered

Poor customer service!!!

1.4
I ordered My Pillow for my cervical neck issues and I didn't receive my 2nd pillow as promised. I paid the shipping for the extra one but never was fulfilled. This is a scam!!!! That is not honorable or good business!!!! BTW, I feel no difference with my neck issue. I still suffer with discomfort and stiffness. Got no satisfaction with customer service who said it is shipped separately. Why not ship it all at once? Will never order from Liddell again!!!!

User's recommendation: No comment!!!!

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Helpful 1 Not helpful 0
ID
#3075456 Review #3075456 is a subjective opinion of poster.
Location
Beaumont, Texas

Poor customer service!!!

1.3
I ordered My Pillow for my cervical neck issues &;;;;;;;;;;;;;;; I didn't receive my 2nd pillow as promised. I paid the shipping for the extra one but never was fulfilled. This is a scam!!!! That is not honorable or good business!!!! BTW, I feel no difference with my neck issue. I still suffer with discomfort & stiffness. Got no satisfaction with customer service who said it is shipped separately. Why not ship it all at once? Will never order from Liddell again!!!!
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ID
#3075443 Review #3075443 is a subjective opinion of poster.
Location
Beaumont, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

To voice my complaint of this terrible product.

1.0
I ordered the pillow and mattress topper. The pillow is the worst I've ever tried to sleep on. It won't form with my side sleeping and the mattress topper leaves impressions in the mattress so when you turn over there is still a body impression that you rock back into when you don't want to. The problem with demanding a return label to accommodate the shipment is they don't have one! They refuse to offer any reasonable method of return. Then, how do you repack a foam mattress? Lindell himself is a complete scuzzball and it makes me sick to know that I am trying to sleep on any of these poorly made products. I want my money back so that I can buy a better mattress.
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Helpful 3 Not helpful 0
1 comment
#2094285

Agreed. I can't stand that man! I would never buy any of *** whole products!

Reply
2 0
ID
#3075080 Review #3075080 is a subjective opinion of poster.
Location
Reseda, California
Cons
  • Worthless junk
Loss
$400
Preferred solution
I would like to first get a refund and then a packing and shipping solution. I need to secure and replace it with a new mattress before shipping this one back. I have MS and this would have to be picked-up as I cannot take it lift this up myself.

Slept on my pillow

1.2
So uncomfortable. I had difficulty going to sleep and staying asleep. Never experienced such an uncomfortable pillow.

User's recommendation: Don't purchase.

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ID
#3070597 Review #3070597 is a subjective opinion of poster.
Location
Coeur D Alene, Idaho

Cannot stand lying ads

I could be watching something I like on Fox or Newsmax and my pillow *** hole comes on I change the station and forget to turn it back after *** hole goes off so I miss what I was interested in
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Comment
Helpful 5 Not helpful 0
1 comment
#2094286

Agreed. He was off of Fox News for awhile.

Then Fox News had to bring him back on. I sure was enjoying Fox news for awhile. Until they brought that SOB back on. Thanks for nothing Fox!

I hope Mike Lindell cokes on a turkey bone this Thanksgiving! We couldn't get that lucky!

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3 0
ID
#3053739 Review #3053739 is a subjective opinion of poster.
Location
Canton, Michigan
New Reviewer

1.6
It has been draining to deal with my pillows customer service. What started out as a positive thing ended up ridiculously negative. Now Ive gone online and started to look at reviews for the my pillow company. I am disappointed in myself that I did not do this prior to...
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Helpful 3 Not helpful 1
ID
#3041223 Review #3041223 is a subjective opinion of poster.
Pros
  • Nice product
Cons
  • Horrible customer service
Loss
$11
Preferred solution
Let the company propose a solution

Had to check out of hotel-my pillow awful

1.0
Time to sleep at hotel in Tucson, Az. Eight pillows, two beds. By 4:00am, I complained to front desk that the 8 pillows were exactly all the same. Lumpy, totally uncomfortable, impossible to sleep, and there was not one single different kind of pillow. 8 horrible my pillow and we go to several hotels at 0400 and finally check into a semi alright hotel and normal pillows. I will never leave my own pillow home ever again. Pure down, silky smooth & soft.

User's recommendation: Beware.

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Helpful 3 Not helpful 0
ID
#3035470 Review #3035470 is a subjective opinion of poster.
Location
Phoenix, Arizona

1.0
The rudest customer service rep that I ever dealt with! 30 minutes trying to get my questions regarding my order and try listening to Amazing Grace for 30 Street minutes, Enough to make you go agnostic
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1 comment
#2097392

A TWO & a HALF HOUR WAIT for a CS agent to actually talk to you?? Try the chatbot, and it just tells you all their agents are offline and to call.

Do you have more than 2 agents working?? STILL waiting on the correct platform bed frame that YOUR shipping company mistakenly sent the wrong frame. I returned the wrong one to you the very next day, but can't get an answer as to when the correct one will ACTUALLY ship seven days later. About ready to return the whole $2200 order back to you, My Pillow.

I got bored while on wait and googled My Pillow reviews...WOW.

Quite a LOT of issues! I should probably return my order...still boxed waiting on correct item.

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0 0
ID
#3027665 Review #3027665 is a subjective opinion of poster.
Location
Naples, Florida

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