Resolved MyPillow Reviews
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Resolved: MyPillow - Very bad experience!
Update by user Sep 19
Just wanted others to know about my experience with MYPILLOW.COM
Original review posted by user Sep 19I received an advertizing mailing fro MYPILLOW.COM for a sale available on "mypillow.com/mail" - however this contact was not available in the internet. The contact "mypillow.com/mail" was not available - so I had to call. I am hearing impaired which I had told the sales person from the onset. I was told that this "mypillow.com/mail" is not existing and that I could place the order by mail instead.. It took me a long time and I was very much irritated by the sales person. Finally after a long time my oder was taken, paying some $9.00 for shipping plus CA sales tax per pillow advertized at $26.39. I would never order anything from MYPILLOW.COM! SAD INDEED!
- Ordering process
- Also phone communications terrible
Resolved: Purchase mypillow is very hot to sleep on it does hold up well as far as sleeping on it goes but very very hot causes me to sweat must flip it several times a night to not be sleeping on a wet pillow
Update by user Jul 12
Don't use pillowcases
Update by user Jul 12
Spoke with a customer service rep they advised me to sleep on it without a pillow case that helped tremendously still would recommend it but just be advised they are hot when you have a pillowcase on them
Original review posted by user Jul 01Wish the commercials would have acknowledged how hot they truly are to sleep on I must flip mine at least 3 times a night just to not sleep on a wet pillow they are very comfortable just very hot
- Hot makes me sweat
Update by user Jun 06
Company contacted me and sent me replacements for the defective pillows. I did not have to pay to ship the bad pillows back, just threw them out. After i received my replacement pillows, i received an email from them with warranty information saying that mypillow was...
- Pay for return shipping when i received a defective product
Resolved: MyPillow in Greenwood Village, Colorado - Unauthorized charges
Update by user Dec 22, 2018
My credit card company just shoot me a refund and they are investigating the fraud.
Update by user Dec 22, 2018
I was not contacted by My Pillow in reference to the unauthorized charges to my credit card. My credit card company did reverse the charges and as far as I know they are still investigating the fraud. Too bad, My Pillow should have called me back.We still like the My Pillow mattress topper and pillows alot.
Original review posted by user Nov 22, 2018I have a credit card that I haven't used in at least two years. I bought my pillow mattress topper with two pillows special. We love the mattress topper and pillows. Maybe 3 weeks after the purchase there were charges at a travel agency. I called the bank and they canceled my card and are going to give me a new card and reverse charges. This is a fraud case that will be investigated, but it still *** me off.
- Mattress topper
- Comfort and easy to use
- Never called me back
Resolved: MyPillow - Little beads EVERYWHERE!!!
Resolved: MyPillow in Goshen, Indiana - WANT MONEY BACK
- Sleep better with it
Resolved: MyPillow - Comfortable, but TOO HOT
Update by user Mar 30, 2016
Finally received return of all my money, from "My Pillow.
Update by user Mar 22, 2016
I am now under the impression that "My Pillow" is just one of those "fly-by-night" outfits. I bet that the company just fills-up a large truck with these pillows, locates them in a large parking area, with a Sales Person, with a cell phone, takes so many orders, then moves to another area, to sell more.
I believe this as when I received my pillows, there was no return address!! As far as I am concerned this outfit should be investigated by the F.B.I or I.R.S. as they are "Bilking" a lot of people. Fox News Channel should also be responsible as they support their advertisement of this "pillow SCAM"!!
I still haven't received my refund as "they" promised on their advertisement. Most likely I'll never receive my refund.
Update by user Mar 17, 2016
Well, I mailed my two "My Pillows" back to the company. Per their policy on returned items (pillows) they are suppose to return your money.
However, I've yet not received my refund. The person I spoke to at "My Pillow" said the receive over 1,000 returns just about everyday, from buyers that didn't like their pillows.
Update by user Mar 04, 2016
It was a real chore to find out the address of '"my pillow", Inc. It took three phone calls & two e-mails to obtain information regarding their address.
It was not printed any where on the packing slip or receipt. It"s very hard to return items to this company. They are receiving their lousy pillows back, and keeping packing and shipping charges, which I had to pay extra to ship the pillows back.
I am out $21.00!! PLEASE DO NOT DO BUSINESS WITH THIS COMPANY "MY PILLOW" INC.
Original review posted by user Mar 03, 2016Bought two of these pillows, with one being free. While I am certain these pillows are fine for some individuals, I found them to retain too much heat from for my liking. Also the price is a bit too steep for a pillow. Could have bought this type of pillow from Walmart, or another store for much less money. I am certain the ad on TV is true, being made in U.S.A. I gave one to my Brother who also didn't care for the "heat" build-up & feel of the pillow.
- Not comfortable at all
- Failure to acknowledge under-fill
Resolved: Mypillow - Pillow Review from Fort Mill, South Carolina
Resolved: MyPillow in Silver Spring, Maryland - BAD PILLOWS
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