MyPillow
Reviews and Complaints
MyPillow Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
MyPillow has 1.9 star rating based on 2485 customer reviews. Consumers are mostly dissatisfied.
59% of users would likely recommend MyPillow to a friend or colleague.
- Rating Distribution
Pros: Comfort, Slept well for the first time in a long time, Product.
Cons: Customer service, Pillow, False advertising.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
MyPillow has 1.9 star rating based on 2485 customer reviews. Consumers are mostly dissatisfied.
59% of users would likely recommend MyPillow to a friend or colleague.
- Rating Distribution
Pros: Comfort, Slept well for the first time in a long time, Product.
Cons: Customer service, Pillow, False advertising.Recent recommendations regarding this business are as follows: "NEVER", "Great american company with great products! Will make more purchases in the future", "Some one posted from my facebook account", "This is a great company and the team of employees have been super helpful.", "Opay is a trusted bank and it can be trusted more if my money is been refunded".
Most users ask MyPillow for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor quality sheets
Preferred solution: Full refund
User's recommendation: Don’t buy sheets!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing pillow
Preferred solution: The second pillow I paid for.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerNot what expected
- No pros in my opinion
- Not a king pillow in my opinion
Preferred solution: Nothing, just hope people get to see an honest opinion
User's recommendation: DO NOT PURCHASE
On and on TV ads
Didn’t care For my issue
User's recommendation: Sucks! No help withbissye
Cancel my order
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Lawrenceburg, KentuckyDo not find a return listed on my credit card statement
User's recommendation: Make returns less detailed. Never had a problem like this before.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLousy policies on returns, and suggestion upon buying that are misleading.
- Terrible return policies
Preferred solution: Apology
User's recommendation: Find somewhere else to buy your products
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPURCHASED MOCASINS, RIB BETWEEN TOP & SOLE TURNED BRITTLE. BROKE UP SOLES THEN SEPERATED FROM TOP. BAD FLAW. ALSO COULD NOT KEEP BOWS TIED,
- Good advertisement
- Quality of mocasins
Preferred solution: Full refund
User's recommendation: DO NOT PURCHASE.
They took my money
- Good stuff
- Not amu
User's recommendation: Don’t trust them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Kissimmee, FloridaResolved: Buyer Beware Rip off!
Company fixed the issue and I have been provided with full refund. I had to dispute the charge to have it removed.
3 weeks later Amex gave me a refund and a few days later MyPillow finally produced a refund minus my return shipping fees of course. They never stepped up until a dispute was filed..
- Odor poor customer service not honest with return poor quality
Preferred solution: I want my shipping fees returned both coming and going.
The owner is a liar
- Descent stuff
- Overpriced
Preferred solution: Let the company propose a solution
User's recommendation: DO NOT FALL FOR GIMICKS
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Scottsdale, ArizonaSlippers totally fell apart
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible customer service
Ordered slippers for my wife and I. They both were a size too small.
I should have read reviews before ordering as sizing running small is a major complaint. Nightmare to return for exchange, at my expense, not free, as advertised. So we just kept them. They were comfortable for a couple days and then the "cushion sole" flattens and never returns.
Ordered towels and 14 days later still haven't received. FedEx tracking is showing in route to me but no updates and just that they were picked up from manufacturer on the next day from order but 13 days later, still in Minnesota..FedEx doesn't answer or respond to inquiries or tracking updates. I called MyPillow customer service several times and put on hold for an hour each time. Finally tried calling after midnight and got someone who checked on my delivery hold up and was told it was being delivered by train from Minnesota to N.Y...I told him it's been 14 days, are they experiencing heavy traffic?
Because I could walk there quicker!! He hung up on me before I could cancel my order. This was supposed to be a gift and had to purchase something else to avoid embarrassment. The "100% satisfaction guarantee or full refund, no questions asked" is misleading...
if I'm not satisfied but out $15 for return shipping, then I have questions!! I'm done with this scam.
- Too small uncomfortable allergens scam
- Bad advertisement
- Never recieved product and fighting for refund
Preferred solution: Let the company propose a solution
User's recommendation: Don't fall for the hype. Huge disappointment.
Did not receive my order
Preferred solution: Full refund
User's recommendation: Don't order from mypillow
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Agreed. I can't stand Mike Lindell and his horrible commercials! Constantly on Fox News and Newsmax channels!