MyPillow Reviews

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It has been draining to deal with my pillows customer service. What started out as a positive thing ended up ridiculously negative. Now Ive gone online and started to look at reviews for the my pillow company. I am disappointed in myself that I did not do this prior to...
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ID
#3041223 Review #3041223 is a subjective opinion of poster.
Pros
  • Nice product
Cons
  • Horrible customer service
Loss
$11
Preferred solution
Let the company propose a solution
New Reviewer

To do a return

In order to do a return I need to donate a thousand dollar mattress to a charitable foundation and get a receipt and send a copy of it to their email and I will get my refund apparently. However, no one in my area or even close to me will accept a memory foam mattress because they are too heavy or they are not able to accept them. So what am I supposed to do with the stupid thing now? Don't buy this mattress and go through the same thing I'm going through.

User's recommendation: Buy a different mattress.

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2 comments
#2081614

Do not buy a mattress!

#2081611

Do not buy a mattress!

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ID
#2996883 Review #2996883 is a subjective opinion of poster.
Location
Brainerd, Minnesota

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Disappointed

I recently bought a set of the "thirsty" towels but was overall disappointed in the quality and the fact they were made in Pakistan. Glad I paid the so-called sale price, but do not recommend. Got much better towels in Sams and cheaper!

User's recommendation: Beware - not made in USA.

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ID
#2956591 Review #2956591 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Fedex says it delivered my package but it was not delivered to my address. did not receive my order .

I've waited two weeks to get my pillows and now Fedex did not deliver to the correct address or they were lost. The correct address is on the order. I contacted Fedex and they said to contact you. I would like them replaced please as soon as possible. Order 158992****

User's recommendation: don't depend on FedEx.

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ID
#2794793 Review #2794793 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

Shipping

Very poor shipping waited three days now for the item to be delivery after waiting over a week for the delivery date that was a total lie. Paid 9.75 for shipping they could have used the Postal service not this snail mail service they are using. If you need something right away this is not the company to deal with.

User's recommendation: Shop around.

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ID
#2786761 Review #2786761 is a subjective opinion of poster.
Loss
$75
Preferred solution
Let the company propose a solution

Didn’t like

I bought mine a few years ago and wasnt impressed so I stowed them away with all the other pillows I didnt like. Then when I was going through stuff to get rid of I stumbled upon the two different sizes of mypillow that I didnt like and thought I think Ill fluff up my dogs bed with these. The dog loved it and thats about all they are good for! And let me tell you what a mess the pillows made when I cut them open. It was a shredded foam mess if I ever seen one and then my vacuum cleaner got clogged
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ID
#2757208 Review #2757208 is a subjective opinion of poster.
Location
Edmonds, Washington

Terrible product

We bought (2) pillows 1 1/2 yrs. ago and recently washed them, like you should. Well.....Now they are garbage because they are a mass of lumps. Mike's pillows are a massive lie just like his political views. I'll never buy anything from this company EVER again!!!

User's recommendation: Made like garbage.

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ID
#2618543 Review #2618543 is a subjective opinion of poster.
Location
Huntington Station, New York
New Reviewer

Promo code for two sets of sheets, received one

While ordering, put in code for two sets of sheets and selected my two colors only one arrived. Thought perhaps my other set was running Behind. Waited another week. Called customer service, was told there was a mistake and my sheets were on their way. Waited another two weeks, never received my order. Called customer service back again. They told me I only ordered one set of sheets thats what I paid for. They said I needed to pay an additional amount for the second set. I explained I had ordered with the code buy one get the second set free. She said no I needed to pay an additional amount for that second set. I think this is a scam and the way they promote their codes.revived

User's recommendation: Go to Amazon or a department store!

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1 comment
#2049368

Get in touch with the Attorney General in their area and see if they can do something for you...

ID
#2615032 Review #2615032 is a subjective opinion of poster.
Location
Coventry, Connecticut
Pros
  • Good quality
Loss
$75
Preferred solution
Deliver product or service ordered
I purchased the "new product" "My Slippers". It took two weeks for fulfillment. The first pair did not fit. The web portal does not facilitate returns or exchanges. I called customer service &;;;;;;;;;; the recording announced a wait time of up to one hour. The...
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ID
#2609361 Review #2609361 is a subjective opinion of poster.
Location
Neptune City, New Jersey

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Feel falsely advertised

DThe GizaDream Sheets are by no means a dream. Standard 400 thread count in a very wrinkled product is not the most comfortable sheets I will ever own. Either Mike lies or he is unaware of the substandard product he is hawking. Either reason is poor business. Done with this American Company .

User's recommendation: Do not buy.

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ID
#2581325 Review #2581325 is a subjective opinion of poster.
Product
Mypillow Sheet Set
Pros
  • Pillows are good
Cons
  • Misleading ad
Preferred solution
I want them to stop the false advertising. His line is made in India and is not as promised.
New Reviewer

My Pillow refuses to refund my credit card

MyPillow - My Pillow refuses to refund my credit card
When the mattress arrived on April 21, 2021, the box was torn and the bottom was wet. I called My Pillow to ask for a refund. The first question from Customer Service 'Is it still in the original box? Second, send us a picture." Yes, it is still in the original box and I sent a picture. Today is May 28, 2021, and we are still waiting to get the $1297.09 credited back to our account since My PDDODillow keeps disputing our claim

User's recommendation: DO NOT PURCHASE ANYTHING FROM MY PILLOW SCAM CO.

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ID
#2577892 Review #2577892 is a subjective opinion of poster.
Location
Conway, South Carolina
Loss
$129709
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I feel like I have been baited and switched

I ordered a 3 inch mattress topper with 2 free pillows from their website. The order arrived quickly but when we opened the box the pillows were not included. I called the company and when a rep answered she told me that what my order was a 2 inch topper and that does not include the free pillows. I complained that the website does not even show a 2 inch topper and informed the rep that I will return returnformy money back Iuld beIf returning since

User's recommendation: If you are going to take a chance with this company do not use the website, place the order with a person.

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ID
#2527776 Review #2527776 is a subjective opinion of poster.
Cons
  • Website needs drastic improvement
Loss
$9
Preferred solution
Full refund

Still waiting

I have no idea when my order is done show up ????????????????????????????????????????????????????????????
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ID
#2499259 Review #2499259 is a subjective opinion of poster.
Location
Hillsboro, Oregon
New Reviewer
I wanted to support Mike, so I ordered the pillow topper and the book I didn't even want. I waited a couple of weeks and a small opened box arrived with just the book in it. I spend one hour on hold listening to the same Elvis song over and over and the girl finally...
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ID
#2499174 Review #2499174 is a subjective opinion of poster.
Loss
$243
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Bad business practices

I ordered two pillows and they charged my card immediately, although they were not going to ship the pillows for 3-4 week. I called and they told me that was their policy. If Mike Lendell is such a good Christion, he should practice what other good companies do and not bill until shipped. Companies like Amazon, Costco, Walmart and Home Depot. I cancelled my order as I do not want to do business with any company that has bad business practices.

User's recommendation: Do not buy from this company until they bill when shiped.

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ID
#2444471 Review #2444471 is a subjective opinion of poster.
Product
Mypillow Premium Pillow
Preferred solution
Let the company propose a solution

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