MyPillow Reviews

Show reviews that mention
pillow pillows money neck customer service customer night service people foam
Showing 465 of 4278 reviews Clear filter
Filter review

Poor quality

The pillow we purchased did not even last 3 months. Would never purchase from them again.
View full review
ID
#2386875 Review #2386875 is a subjective opinion of poster.
Location
Melissa, Texas
Loss
$100
Preferred solution
No refund requested

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Disappointed in my Purchased My Pillow

The worst sleep I ever had! Lumpy and not comfortable at all!! Dont buy, many other options that are 100% better.
View full review
ID
#2384666 Review #2384666 is a subjective opinion of poster.
Product
Mypillow Pillow
Cons
  • Not as advertised
Preferred solution
Don’t BS customers

Worst Christmas gift I have ever received

Not comfortable at all flatten down quickly. To bad my family wasted their money on this.

User's recommendation: Do not waste your money. Not a good gift to give.

View full review
ID
#2382850 Review #2382850 is a subjective opinion of poster.

Tired of the ads

I ordered some giza sheets and it took months to receive them. I got no help from customer service. When they arrived, there were bedbugs. All of what I just wrote is a lie, just like the lies Mike Lidell has said over and over about a fair election being unfair. But at least I didn't help foment anger that got people killed.

User's recommendation: Don't buy from this man.

View full review
ID
#2382449 Review #2382449 is a subjective opinion of poster.
Location
Gresham, Oregon
New Reviewer

Waste of money

Ordered both pillows to try and just a big diss appointment ,don't waste your moneyl Great commercial worked for me ....feels like your sleeping on cut of foam scrap parts left over from something else .
View full review
ID
#2376913 Review #2376913 is a subjective opinion of poster.
Product
Mypillow Premium Pillow
Pros
  • Speed of shipment
Cons
  • Poor quality
  • Cheap quality
  • Poor quality bumpy
Preferred solution
Let the company propose a solution
New Reviewer

No money back

They say 60 day money back guarantee. That's a lie. You have to pay to send it back. They do not have free returns. Also we ordered the mattress topper in the summer and they have a note on the purchase saying that. When we tried to return it they said no. After complaining they let us exchange it but we had to pay around $50 to return it. It was never even opened. Our daughter did not want it. Already got a new mattress plus. They do not offer any discounts at all. They obviously raise the price than discount it. Smart marketing but dishonest.

User's recommendation: Do not buy anything from them.

View full review
ID
#2376904 Review #2376904 is a subjective opinion of poster.
Loss
$50
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Poor Quality

Purchased my first My Pillow and after a week of use, I am switching back to my year-old Serta pillow. Customer service wants to charge $9.95 return fee which is not worth my time, money or effort. Would NOT Recommend this product to anyone.

User's recommendation: Do not purchase, poor product.

View full review
ID
#2336587 Review #2336587 is a subjective opinion of poster.
Location
Cookeville, Tennessee

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Returns

They claim a 100% refund of purchase price if not satisfied bought 11/8 took one of the topper out on placed on bed 11/30 did not work on my temped bed called to get RMA number to return it told they would not take it back that I needed to donate it and get a signature then they would refund my money. Called salvation Army they d0 not want it- another shelter here didnt want so i am out 200.00 dollars not happy will not do business with my pillow again.
View full review
ID
#2313124 Review #2313124 is a subjective opinion of poster.
Product
Mypillow Mattress Topper
Cons
  • Would not work with my bed
Preferred solution
Full refund
New Reviewer

Waste of money

Original review updated by user Oct 30, 2020
I purchased two king size pillows, believed the hype on ads. Once I had in hand they were awful. First night hated them. Hey great no questions asked return warranty right? Not so fast. Just try to call and say you don't like the product. They make it absolutely impossible to return. For the hundred plus I spent on these two pillows they made it so painful that I threw them out after 3 nights of sleeping on them. Yep.

User's recommendation: Overpriced BS product. Don't fall for it.

View full review
ID
#2255076 Review #2255076 is a subjective opinion of poster.
Product
Mypillow Pillow
Pros
  • Delivery
Cons
  • Quality of the product
  • Anything about it or the company
Loss
$120
Preferred solution
My circumstance is I'm out the money. I want to spread the word that this is an awful company to deal with. Worst I've dealt with in my 47 years on the planet.

Poor quality, delayed refund

comparison of sheets showed false product claims,,, upon return, refund delayed after several phone calls to get refund. Sent product back within 12 days, refund delayed for weeks.
View full review
ID
#2196372 Review #2196372 is a subjective opinion of poster.
Location
Saint George, Utah

Stop airing your commercial

Stop airing your commercial. I like your products but now hate your company. I turn the commercial off and now turned off your products.
View full review
ID
#2168478 Review #2168478 is a subjective opinion of poster.
Location
Lake Worth, Florida

Poor value, overcharge in comparrison

sheets are triple the cost of comparable product Marketing reveals average cost of Giza sheets 3 times the cost of others of same value. Buy one, get one free is false value as average cost is twice the cost even considering the FREE promotion. Return cost not typical of industry as returns coast minimum $9.99 using Cristian symbols hanging outside of shirt is devious and sorry attempt a simple math evaluation will reveal sheets cost over twice what other comparable product costs.

User's recommendation: DO NOT FALL FOR THIS FALSE OFFER.. COMPANY IS NOT TO BE TRUSTED.

View full review
ID
#2155805 Review #2155805 is a subjective opinion of poster.
Product
Mypillow Sheet Set
Loss
$10

Giza sheets. Poor value .... can’t trust Mike.

Simple math. Compared to others (Costco ) king sheets priced at 3 x the value. Comfort level compared to those others is similar, certainly not as touted. SO .... mike prices product triple the true market value.... then offers FREE 2nd set. Example.... Cal King $178 COSTCO $69.00 same quality. Throw out 2nd set ... my pillow sheets cost $110 RETAIL. You figure it out. Mike and his Cross outside shirt is hammering customers.

User's recommendation: Stay away.... buy from Kohl’s, macys, BB&B. COSTCO.

View full review
ID
#2155653 Review #2155653 is a subjective opinion of poster.
Location
Saint George, Utah

Misleading advertising

Purchased a couple pillows, they were terrible and very uncomfortable. Wound up with a stiff neck and a series of visits to a chiropractor. Not worth the money

User's recommendation: Stay away.

View full review
ID
#2123880 Review #2123880 is a subjective opinion of poster.
Location
Vienna, Virginia
New Reviewer

I dont like crooks

Just saw this clown try to make fools out of good people! Does he really think we are that stupid?. Trump evidently does!

User's recommendation: Dont be fooled.

View full review
ID
#2123534 Review #2123534 is a subjective opinion of poster.
Preferred solution
Just chalk it up to education