Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

We purchases two pills a couple of weeks ago. The first night was a problem.

Checking with MyPillow, we realized my wife was using my pillow and I used hers. I bought the white pillow for her and the green pillow for me. Once corrected, we are both very happy with the pillows. I don't notice the pumpiness mentioned by others.

I can "plump" it up to restore the original shape. I constantly change positions at night - left, right, back, stomsche- so I am hard on pillows. MyPillow accommodates all positions with an occasional "plump". After years of buying disappointing pillows, MyPillow is a keeper.

As a footnote, I fully understood the 2 for 1 was a marketing scheme but felt $45 each for king size pillows was in line.

And I was aware the return policy required me to pay the shipping. Reading the website help, not that I plan on returning them.

Product or Service Mentioned: Mypillow Pillow.

Reason of review: Good customer service.

I liked: Quality of the pillow and customer service.

I didn't like: Not clear description of color coding.

Company wrote 0 private or public responses to the review from Jan 13, 2017.
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