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I ordered a my pillow according to the online guide. It was the most uncomfortable, least supportive pillow.

Felt like I was sleeping with an old, half filled sack of lumpy socks. When I called to return , they say you are about to experience the best customer service ever. After waiting on hold for 30 mins, the rude agent said I ordered a pillow for a child thats why . WHAT- there was no indication of this with their sizing guide.

I followed the exact guidelines for the pillow they sent me.

So I was just ripped off for shipping and returning for a terrible product. What scam, this company should be shut down.

Reason of review: Bad quality.

Monetary Loss: $110.

Preferred solution: Full refund.

I didn't like: Scam, Will not pay shipping to return, Poor quality of product.

  • Mypillow Return
Company wrote 0 public responses to the review from Jul 15, 2016.
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