I was actually excited to get a good pillow. Granted it is overpriced, but if it works, it would be worth it.
I have attached a photo of the pillow after TWO nights of horrible sleep. I had to fold the pillow over. There was absolutely no substance to the pillow. As many people have written it is like cheap egg crate foam inside.
I called the company and spoke to Tom and he offered to give me an "upgrade" in my pillow. He said that I had purchased the basic one not a premium one. I asked, "So the basic ones don't provide the better sleep advertised?" Clearly, it's a bait and switch tactic which he said it wasn't because I called him on it. He was angry, rude and hung up on me after telling me that I had the option to return the items on my own or have them send me a $9.99 return label.
Absolute fraud committed by this company.
The BBB and all the people posting (even Consumer Reports wrote about the company) can't be wrong. I even hate writing about this but I don't want anyone else to be scammed like so many other people.
Product or Service Mentioned: Mypillow Standard Queen Premium Pillow.
Reason of review: Bad quality.
Monetary Loss: $85.
I didn't like: Bait and switch, Misadvertising, Lousy cheap pillows.