Not resolved
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Website
3 comments

We ordered these pillows on 12/14/2017, received confirmation on order. Waited but never received any notice on a shipment; contacted company via e-mail and was told they are being shipped on 12/21/2017 and delivered 12/30/2017 via FedEx.

Just received a message from FedEx that the delivery date has been changed to 1/3/2018. Was told by "My Pillow" customer service that if I refuse the package that FedEx will charge a enormous fee for return; called FedEx they state that is not true - just write on the package "Refused" and bring to Post Office or a FedEx service area. FedEx stated that "My Pillow" uses their cheap delivery service and there is NO GUARANTEE DELIVERY DATE!!! After reading the reviews for these pillows I'm not sure we want them; foam pillow that flattens out.

Starting to believe this is one of the biggest scams going. BEWARE!!!!!!!!!!!!!!

Review about: Fedex Delivery Service.

Reason of review: Poor customer service.

Monetary Loss: $90.

Preferred solution: Price reduction.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1414800

Pillow Sucks! WHAT ELSE IS THERE TO SAY!

Why waste your time/

I PURCHASED IT AND THE ROCK IN THE FRONT YARD WAS MORE COMFORTABLE.

WASTE OF MONEY!

Anonymous
#1410968

You’re just angry with yourself for being foolish enough to spend over $100 on two pillows that suckered you in with a heavy advertising schedule. And now you want to say it’s their fault you fell for it.

Anonymous
#1410964

You give this a 1 star rating before it has even arrived because you’re “starting to believe it’s a scam” before you’ve even tried out the product.

And how many people do you expect will take your review seriously or even consider it helpful ??

You May Also Like