Worst pillow ever - "premium" junk. Lumpy, just like other reviewers mentioned...and LESS comfortable then our year old regular pillows.
My husband, who has slept on any bargain pillow I've brought home without complaint, finally said, "did we change pillows, cause my neck is killing me..." The 60 day money back guarantee means YOU PAY THE SHIPPING BACK to them, which isn't great, but I spent over $100 for two "premium" pillows, so I'll pay for shipping if I have to. Anyway, there is absolutely no place on the website (EVEN when you look at the sitemap) that provides return instructions or an address.
I emailed CS, still waiting for a reply. Honestly, I wanted desperately for these pillows to be heaven on earth because the dude on the TV seems sincere and had a sad-sack story gone good...but that's why the call them "pitchmen," their goal is to SELL YOU ANYTHING.
Product or Service Mentioned: Mypillow Standard Queen Classic Pillow.
Reason of review: Not as described.
Monetary Loss: $100.
Preferred solution: Full refund.
I didn't like: Typical bad as seen on tv product.