Not resolved

Purchased a My Pilllow - October 2017, tested the pillow for ten days. I was not comfortable and the my pillow was a disappointment.

I immediately went to the My Pillow website to inquiry about a return.

The reply was that I had to request a ROM code and that my store receipt will not be accepted to get a return. Why is this not disclosed in the TV ads and etc. I wrote a letter to the CEO, not reply. I again sent a email to My Pillow for refund no response.

My 60 days expired for refund now I have a useless My Pillow on under my bed collecting dust.

Buyer beware of the false refund promise. If you get a response...there will be a shipping cost and wouldn't be surprise a restocking charge.

Product or Service Mentioned: Mypillow Pillow.

Reason of review: Return, Exchange or Cancellation Policy.

Company wrote 0 public responses to the review from May 07.
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