Not resolved
Advertised vs Delivered

I tried to order the 4 pillow special...two queen size pillows with 2 travel pillows as stated on their website. When I added them to my cart, they rang up as $199.98 instead of $99.98. Called the company and was unable to receive the promo code to put on line to order my pillows. I asked for the promo code and the company was unable to provide it. Said I needed to get it from another customer or from the TV. She suggested that I watch TV to get the code. Now this is absolutely crazy that when I tried to order, the company refused to give me the promo code.

I thought I would really like the pillows but with this much 'red tape' think I will tell all my friends of the terrible customer service.

You just lost a customer....

Terrible telephone support help.

Product or Service Mentioned: Mypillow Buy One Get One Free Deal.

Reason of review: Poor customer service.

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