1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
0 comments

tried to find buy 1 pillow and get 1 free. Website did not allow and was charging for 2 pillows and no discount even though I clicked n the buy 1 get 1 free title.

Called 800 number and waited for 10 minutes and finally pressed key t=for customer service to call my number. They called back hours later and missed the call. Think I will give up and look for some other gift! I have tried calling back 3 times today and have never reached and agent.

I have recently left a number and it has been 1.5 hours after 2nd call. I do not want to deal with this company!

The end! Merry XMAS

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

I didn't like: Service.

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