The advertising was so believable, but if you live in Hawaii and don't like the pillows and want to return them, it'll cost you over $50 to ship back the pillows that the company will likely throw away! I asked the company if there was any other resolution to a Hawaii resident, and they said NO.
I bought the pillows specifically because of the guarantee. They were lumpy and thick, and my sleep was worse not better because of it.
BEWARE! Worse part about it is that the customer service representative said it was ok to post on social media, so apparently they do enough business that they don't care about their unsatisfied customers :(
This reviewer shared experience about warranty issue and wants this business to "i can show them a picture of the pillows in my outdoor trash can and they can give me a full refund (not less shipping)" as the author lost $55. The author is overall dissatisfied with Mypillow. The most disappointing about mypillow pillow from Mypillow was bad product, uncomfortable at all and pillow quality Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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