I’m beyond frustrated! No one ever answers the customer service line…so much for world class customer service that Mike Lindell's voice message promises!
I’ve been on hold, 20 min, then 30 min and 45min, no one ever answers the phone lines……SERIOUSLY!! And the customer call back option happens days later while your at work so you miss the option! Even by email they don't give any information your order status. This is really becoming a Better Business Bureau issue.
I placed 2 orders on 12/4/16…mine was received 10 days later...BTW I love the pillows!
The other was a Christmas gift for my daughter-in-law, according to the Fedex tracking its had a shipping label since 12/7/16 (today is 12/18/16)…it’s never been sent out and there is no email indicating a delay in shipping. **********What is going on with this company!!!
This reviewer shared experience about poor customer service and wants this business to have the product delivered as the author lost $129. This person is overall dissatisfied with Mypillow. the best about mypillow shipping service from Mypillow was awesome peaceful sleep. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
Also, you can continue reading comments about Mypillow.
Check out the best and the worst companies in Bed and Bath category for more informed decision or compare Mypillow to other companies on our site.