Diversity of Products or Services
Product or Service Quality
Style and Design
Value for money
1 comment

After 3 different densities, I finally gave up as I was getting neck pains I never had before. When I asked for a refund, I was told the 60 day satisfaction guarantee had expired and the rep was very rude about it.

It seems like a racket as the replacements take 2-3 weeks to exchange, not to mention the shipping costs back to them. I took the pillow apart and found shredded foam. This pillow is a scam. We spent over $100 for pillows for my wife and I.

Don't get suckered in like I did. I will only buy from a retail store so I can try out before buying.

Reason of review: Bad quality.

I didn't like: Pillow or the customer service.

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I'm returning this over priced pillow for my refund, very unsatisfied with these pillows, scam in my opinion don't believe the hype trust me.

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