This is a total scam. The pillow has a master of good marketing with a terrible, lumpy product.
Yes, you can send it back. Think about that. The pillow, and the "free" pillow that accompanies the order, is enormous.It is virtually impossible to put it into any box to send back, that won't cost a fortune.
My son and i had to kneel on it and zip tie the two pillows in order to fit it into a package of reasonable size, to return it to sender.
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss bad quality of mypillow pillow. Mypillow needs to read this review and look into the issue (if any) according to poster's claims.